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Goals & Objectives


For additional information on each goal's objectives, click one of the links below.

Through these goals, MHS IM/IT leadership has identified the ten areas where we will concentrate resources and management efforts over the next five years. Our hypothesis is that attainment of these goals will allow us to deliver value on two fronts. First, by delivering on Enterprise Intelligence, Electronic Health Record, Personal Heath Agenda, and Interoperability, the MHS will have the IM/IT capabilities needed to become a knowledge-based, patient-centered, systems-minded organization. Second, we will have built the necessary culture, processes, tools, and human capital to transform into an optimal IM/IT delivery team.

Service members in the field
In order to achieve a common goal and strengthen our unity, we put aside our differences and uniqueness, and we are committed to adhering to common principles that are essential for accomplishing success.

"10 for 10"

The heart of our strategy is articulated in our 10 goals. These 10 goals will be our focus for the next five years, beginning in 2010.

  1. Architecture & Processes: Evolve the current architecture and processes to enable rapid, affordable, secure delivery and life cycle support of IT products and services that meet the operational needs of the MHS and consistently exceed customer expectations.

  2. Electronic Health Record: Improve the Electronic Health Record family of applications and support to create a comprehensive, fast, easy to use, and reliable system that meets the MHS goals of improving quality, safety, readiness, and customer satisfaction.

  3. Governance: Implement a governance structure and process that enables effective and efficient use of resources and gets products to users faster.

  4. Enterprise Intelligence: Enhance enterprise intelligence through the use of enterprise tools, data, and services in a way that makes information visible, accessible, understandable, and trusted.

  5. Personal Health Agenda: Advance the MHS personalized health agenda and enhance patient empowerment by providing easy, secure access to trusted health information and tools.

  6. IT Interoperability: Advance IT interoperability within the MHS and with all health, operational, and functional partners to create an accessible and complete virtual lifetime electronic record that supports improved care for our beneficiaries.

  7. Maximize Portfolio Value: Maximize value of the IM/IT investments by providing visibility into the flow of funds from programming to execution, utilizing better cost estimating methodologies, and establishing a prioritization process that fosters strategic alignment and collaboration and improves decision-making.

  8. Innovative Technologies: Coordinate research, development, testing, evaluation, and insertion of innovative information and accessible technologies that further the goals and objectives of the MHS.

  9. Human Capital Management: Improve Human Capital Management to ensure the right people with the right training and experience are in the right job – succession planning at all levels.

  10. Distributed Development: Embrace and incorporate the innovative capabilities of MHS and partner health care delivery organizations through a process of IT distributed development.