Supplemental Resources
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Brochures
Ask Me 3 Brochures: Ask Me 3 is a patient education program designed to promote communication between health care providers and patients in order to improve health outcomes. These brochures provide information on effective communication methods to enhance patient safety and outcomes.
Click here to view the Ask Me 3 Brochure.
TEAM UP Brochure: The TEAM UP brochure offers a starting point for engaging patients as part of a care team. Specifically, TEAM UP is a simple mechanism for patients to understand the types of actions and questions they should initiate to optimize their care. This resource is available only to DoD facilities within the Military Health System (MHS).
Click here for more information about the TEAM UP Brochure.
Order here if you are part of the MHS.
Posters
TeamSTEPPS Posters (Set of 10): Available only to DoD facilities within the Military Health System (MHS).
Order here if you are part of the MHS
Badge Cards
TeamSTEPPS/SBAR Badge Cards: Available only to DoD facilities within the Military Health System (MHS).
Order here if you are part of the MHS.
Books
Our Iceberg is Melting: Changing and Succeeding Under Any Conditions: Inspiration for the TeamSTEPPS curriculum was derived from John Kotter's book "Our Iceberg is Melting, Changing and Succeeding Under Any Conditions". This book provides a proposed set of steps to initiate and sustain change in an organization through the story of a penguin colony faced with a melting iceberg. This book provided the design concept for the TeamSTEPPS Instructor Guide and the presentation slides. The TeamSTEPPS Change Management module uses an 8 step model, outlined by John Kotter, for a successful change strategy.
Click on the image to view more information on "Our Iceberg is Melting" and the Kotter principles.
This book can be ordered through online book stores.
Audio Casts
Dot Mil Docs: Audio recordings that include topics of patient safety. Click the Episode number and title below to access the patient safety Dot Mil Docs.
Episode 7: Patient Safety Program
Heidi King, deputy director for the DoD Patient Safety Program, explains how the whole world is following the MHS's lead in improving patient safety through a program called TeamSTEPPS.
Episode 35: MHS Patient Safety Program
Dr. Peter Napolitano, a physician champion for patient safety working at Madigan Army Medical Center, discusses how military doctors train for deployments.
Episode 41: Patient Safety In a Combat Environment
The Army's Dr. Shad Deering and Maj. Amber Pocrnich talk about TeamSTEPPS and patient safety in a combat environment. TeamSTEPPS is an initiative of DoD's Patient Safety Program.
Episode 49: Patient Safety Week
Air Force Col. Lee Payne, from David Grant Medical Center (DGMC) at Travis Air Force Base, discusses the impact of TeamSTEPPS™ on patient safety and quality of care at DGMC.
Episode 50: Patient Safety Week
Army Lt. Col. Eric Crawley from Tripler Army Medical Center in Honolulu talks about how Rapid Response Systems enhance patient safety.
Ordering TeamSTEPPS Resources
Printed TeamSTEPPS materials are available to order through the Agency for Healthcare Research and Quality (AHRQ). AHRQ provides two methods for ordering these materials:
By phone: 800-358-9295
By email: DoD/TRICARE Orders: dodteamstepps@ahrq.hhs.gov
Civilian Orders: ahrqpubs@ahrq.hhs.gov
Some products listed on this website are available only to DoD facilities within the Military Health System (MHS).
Order here if you are part of the MHS.
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