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Reserve Health Readiness Program: General

General Questions

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Q1:

What is RHRP?

A:

RHRP is the Reserve Health Readiness Program which has been developed by the Department of Defense (DoD) to deliver medical and dental readiness services to the United States military.

Q2:

To what branches does the RHRP provide services?

A:
  • U.S. Army Reserve (USAR)
  • Army National Guard (ARNG)
  • U.S. Navy Reserve (USNR)
  • U.S. Marine Forces Reserve (MARFORRES)
  • U.S. Air Force Reserve (USAFR)
  • U.S. Coast Guard Reserve (USCGR)
  • Air National Guard (ANG)
Q3:

Does the RHRP also serve active duty service members?

A:

RHRP provides Post-deployment Health Reassessment (PDHRA), Periodic Health Assessment (PHA), and Individual Medical Readiness (IMR) services to active duty members in selected Service branches who are geographically remote from military medical facilities.

Q4:

Does the RHRP also serve DoD civilians?

A:

RHRP conducts PDHRA assessments for Army Corps of Engineers and Materiel Command civilians who have returned from deployment.

Q5:

What services are available through RHRP?

A:
  • Medical
  • Dental (including treatment)
  • PHA
  • Optometry
  • Audiology
  • Immunization
  • Phlebotomy
  • Laboratory analysis
  • Women's readiness
  • PDHRA

Please contact your command for branch specific information. Most services are available individually or at group events.

Q6:

Is there a call center for the RHRP?

A:

Yes, the phone number for the call center is 1-800-666-2833, ext. 3555. The call center is open Monday-Friday 0700-2200 and Saturday 0700-1500 CST. In addition, RHRP offers an MHA and PDHRA call center (1-888-734-7299) which is available 24 hours a day, 7 days a week.

Q7:

What is PHA?

A:

PHA is a Periodic Health Assessment. The PHA is required on an annual basis; it replaced the five year retention physical.

Q8:

What is PDHRA?

A:

PDHRA is the Post Deployment Health Reassessment (required 90-180 days post-return from deployment). 

Q9:

How do I get records updated if dental or immunization services were not performed by RHRP?

A:

For these services (ARNG and USAR only), send the appropriate documentation via email or fax it to 1-888-628-0099. RHRP will update MEDPROS or let you know if the document is not acceptable.

Q10:

Which immunizations are routine and which are for deployment?

A:
  • Routine: Hepatitis A, Hepatitis B, TDAP and influenza (in season).
  • Deployment: These are theater specific; check with your command for further guidance.
Q11:

What services are annual?

A:

Annual services include the flu vaccine, dental exam and the PHA, to include vision screening. Audio screening may be annual depending on your branch of the military (please contact your command).

Q12:

What's the difference between a vision screening and an eyewear exam?

A:

Vision screening will determine if you need prescription eyewear. An eyewear exam is to determine the needed prescription and fill the prescription (two pair and mask inserts).

Q13:

Why are vouchers sometimes automatically entered by RHRP?

A:

For certain services, USAR and ARNG have requested automatic further evaluation based on results from a previous appointment.

Q14:

What constitutes a no-show?

A:

A no-show is when a Service member misses an appointment or does not call RHRP at least 24 hours prior to the appointment to cancel or reschedule the appointment.

Q15:

What should I do if I have a concern about RHRP services?

A:

Let RHRP know. The best ways to do so are by expressing the concern on a customer satisfaction survey or going through your command structure. Alternatively, you can also send us an email message.

Q16:

Is there a cost for RHRP services?

A:

There is no cost to you for authorized services. RHRP services are paid for by your Service Component. If you have specific questions about costs or charges, please contact your medical readiness coordinator.

DHA Address: 7700 Arlington Boulevard | Suite 5101 | Falls Church, VA | 22042-5101

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