2021 HCSDB Adult Annual Trend Beneficiary Reports

Adult Annual Beneficiary Reports

Trend | USA MHS | All Users | Claims Processing


Composite Scores	Claims Processing
Beneficiary Category	2019	2020	2021	Rate of Change*
Benchmark	86	86	86	0
All Users	82^b	82^b	85	3
Prime Enrollees	81^b	83^b	84	3
Enrollees with Military PCM	81^b	81^b	82^b	1
Enrollees with Civilian PCM	82	87	86	4
Select Enrollees	82^b	82^b	86	4
Purchased Care Users	82^b	84	86	4
Active Duty	76^b	75^b	80^b	4
Active Duty Dependents	79^b	78^b	82^b	3
Retirees and Dependents	85	88	88^a	3

Source: 2021 Health Care Survey of DOD Beneficiaries

^a Indicates score significantly exceeds benchmark

^b Indicates score significantly falls short of benchmark

* The rate of change is the difference between 2021 and 2019 estimates.