Adult Annual Beneficiary Reports
Trend | USA MHS | All Users | Claims Processing
Composite Scores | Claims Processing | |||
---|---|---|---|---|
Beneficiary Category | 2019 | 2020 | 2021 | Rate of Change* |
Benchmark | 86 | 86 | 86 | 0 |
All Users | 82b | 82b | 85 | 3 |
Prime Enrollees | 81b | 83b | 84 | 3 |
Enrollees with Military PCM | 81b | 81b | 82b | 1 |
Enrollees with Civilian PCM | 82 | 87 | 86 | 4 |
Select Enrollees | 82b | 82b | 86 | 4 |
Purchased Care Users | 82b | 84 | 86 | 4 |
Active Duty | 76b | 75b | 80b | 4 |
Active Duty Dependents | 79b | 78b | 82b | 3 |
Retirees and Dependents | 85 | 88 | 88a | 3 |
Source: 2021 Health Care Survey of DOD Beneficiaries
a Indicates score significantly exceeds benchmark
b Indicates score significantly falls short of benchmark
* The rate of change is the difference between 2021 and 2019 estimates.