Adult Annual Beneficiary Reports

Trend | USA MHS | All Users | How Well Doctors Communicate

Composite Scores How Well Doctors Communicate
Beneficiary Category 2019 2020 2021 Rate of Change*
Benchmark 95 95 95 0
All Users 91b 91b 92b 1
Prime Enrollees 90b 90b 90b 0
Enrollees with Military PCM 88b 89b 89b 1
Enrollees with Civilian PCM 93 92b 93b 0
Select Enrollees 94 94 95 1
Purchased Care Users 94 94b 94 0
Active Duty 88b 88b 88b 0
Active Duty Dependents 91b 89b 90b -1
Retirees and Dependents 93b 93b 95 2

Source: 2021 Health Care Survey of DOD Beneficiaries

a Indicates score significantly exceeds benchmark

b Indicates score significantly falls short of benchmark

* The rate of change is the difference between 2021 and 2019 estimates.