2021 HCSDB Adult Annual Trend Beneficiary Reports

Adult Annual Beneficiary Reports

Trend | USA MHS | All Users | How Well Doctors Communicate


Composite Scores	How Well Doctors Communicate
Beneficiary Category	2019	2020	2021	Rate of Change*
Benchmark	95	95	95	0
All Users	91^b	91^b	92^b	1
Prime Enrollees	90^b	90^b	90^b	0
Enrollees with Military PCM	88^b	89^b	89^b	1
Enrollees with Civilian PCM	93	92^b	93^b	0
Select Enrollees	94	94	95	1
Purchased Care Users	94	94^b	94	0
Active Duty	88^b	88^b	88^b	0
Active Duty Dependents	91^b	89^b	90^b	-1
Retirees and Dependents	93^b	93^b	95	2

Source: 2021 Health Care Survey of DOD Beneficiaries

^a Indicates score significantly exceeds benchmark

^b Indicates score significantly falls short of benchmark

* The rate of change is the difference between 2021 and 2019 estimates.