Adult Annual Beneficiary Reports
Trend | USA MHS | All Users | How Well Doctors Communicate
Composite Scores | How Well Doctors Communicate | |||
---|---|---|---|---|
Beneficiary Category | 2019 | 2020 | 2021 | Rate of Change* |
Benchmark | 95 | 95 | 95 | 0 |
All Users | 91b | 91b | 92b | 1 |
Prime Enrollees | 90b | 90b | 90b | 0 |
Enrollees with Military PCM | 88b | 89b | 89b | 1 |
Enrollees with Civilian PCM | 93 | 92b | 93b | 0 |
Select Enrollees | 94 | 94 | 95 | 1 |
Purchased Care Users | 94 | 94b | 94 | 0 |
Active Duty | 88b | 88b | 88b | 0 |
Active Duty Dependents | 91b | 89b | 90b | -1 |
Retirees and Dependents | 93b | 93b | 95 | 2 |
Source: 2021 Health Care Survey of DOD Beneficiaries
a Indicates score significantly exceeds benchmark
b Indicates score significantly falls short of benchmark
* The rate of change is the difference between 2021 and 2019 estimates.