Adult Annual Beneficiary Reports

Trend | USA MHS | All Users | Getting Care Quickly

Composite Scores Getting Care Quickly
Beneficiary Category 2019 2020 2021 Rate of Change*
Benchmark 83 83 82 -1
All Users 76b 74b 74b -2
Prime Enrollees 73b 71b 72b -1
Enrollees with Military PCM 69b 68b 68b -1
Enrollees with Civilian PCM 87a 82 83 -4
Select Enrollees 86a 85 84 -2
Purchased Care Users 87a 84 84a -3
Active Duty 67b 65b 66b -1
Active Duty Dependents 75b 76b 76b 1
Retirees and Dependents 84 82 82 -2

Source: 2021 Health Care Survey of DOD Beneficiaries

a Indicates score significantly exceeds benchmark

b Indicates score significantly falls short of benchmark

* The rate of change is the difference between 2021 and 2019 estimates.