January 2021 HCSDB Adult Quarterly Beneficiary Reports

Adult Quarterly Beneficiary Reports

Trend | USA MHS | All Users | How Well Doctors Communicate


Composite Scores	How Well Doctors Communicate
Beneficiary Category	April 2020	October 2020	January 2021	Rate of Change*
Benchmark	95	95	95	0
All Users	92^b	92^b	93^b	0
Prime Enrollees	91^b	90^b	92^b	0
Enrollees with Military PCM	91^b	89^b	90^b	0
Enrollees with Civilian PCM	93	91^b	96	+1
Select Enrollees	96	96	95	0
Purchased Care Users	95	94	96	0
Active Duty	91^b	88^b	90^b	-1
Active Duty Dependents	90^b	90^b	92^b	0
Retirees and Dependents	94	95	95	0

Source: January 2021 Health Care Survey of DOD Beneficiaries

The reference period is the preceding 12 months.

^a Indicates score significantly exceeds benchmark

^b Indicates score significantly falls short of benchmark

* Estimated Quarterly Rate of Change