Composite Scores	Getting Care Quickly
Beneficiary Category	April 2020	October 2020	January 2021	Rate of Change*
Benchmark	83	83	82	0
All Users	77b	76b	75b	-1
Prime Enrollees	74b	73b	73b	-1
Enrollees with Military PCM	72b	70b	69b	-1
Enrollees with Civilian PCM	83	83	83	0
Select Enrollees	85	86a	82	-1
Purchased Care Users	84	85	83	0
Active Duty	69b	64b	69b	-1
Active Duty Dependents	77b	79b	76b	0
Retirees and Dependents	85	85a	81	-1

Source: January 2021 Health Care Survey of DOD Beneficiaries

The reference period is the preceding 12 months.

^a Indicates score significantly exceeds benchmark

^b Indicates score significantly falls short of benchmark

* Estimated Quarterly Rate of Change