Adult Quarterly Beneficiary Reports
Trend | USA MHS | All Users | Claims Processing
| Composite Scores | Claims Processing | |||
|---|---|---|---|---|
| Beneficiary Category | October 2020 | January 2021 | April 2021 | Rate of Change* |
| Benchmark | 86 | 86 | 86 | 0 |
| All Users | 84 | 86 | 84 | 0 |
| Prime Enrollees | 84 | 85 | 82b | -1 |
| Enrollees with Military PCM | 83 | 83 | 79b | -2 |
| Enrollees with Civilian PCM | 86 | 88 | 84 | -1 |
| Select Enrollees | 84 | 88 | 86 | +1 |
| Purchased Care Users | 84 | 88a | 85 | 0 |
| Active Duty | 80 | 81 | 79b | -1 |
| Active Duty Dependents | 80b | 84 | 82 | +1 |
| Retirees and Dependents | 88 | 89a | 87 | 0 |
Source: April 2021 Health Care Survey of DOD Beneficiaries
The reference period is the preceding 12 months.
a Indicates score significantly exceeds benchmark
b Indicates score significantly falls short of benchmark
* Estimated Quarterly Rate of Change