April 2021 HCSDB Adult Quarterly Trend Beneficiary Reports

Adult Quarterly Beneficiary Reports

Trend | USA MHS | All Users | How Well Doctors Communicate


Composite Scores	How Well Doctors Communicate
Beneficiary Category	October 2020	January 2021	April 2021	Rate of Change*
Benchmark	95	95	95	0
All Users	92^b	93^b	90^b	-1
Prime Enrollees	90^b	92^b	89^b	-1
Enrollees with Military PCM	89^b	90^b	87^b	-1
Enrollees with Civilian PCM	91^b	96	91^b	0
Select Enrollees	96	95	95	-1
Purchased Care Users	94	96	93	0
Active Duty	88^b	90^b	87^b	0
Active Duty Dependents	90^b	92^b	88^b	-1
Retirees and Dependents	95	95	94	0

Source: April 2021 Health Care Survey of DOD Beneficiaries

The reference period is the preceding 12 months.

^a Indicates score significantly exceeds benchmark

^b Indicates score significantly falls short of benchmark

* Estimated Quarterly Rate of Change