Adult Quarterly Beneficiary Reports

Trend | All Regions | All Users | Customer Service

Composite Scores Customer Service
Region January 2021 April 2021 October 2021 Rate of Change*
Benchmark 84 84 84 0
USA MHS 80b 78b 75b -2b
Overseas 80 74b 77 -1
Overseas Europe 83 76b 79 -1
Overseas Pacific 75 77 77 +1

Source: October 2021 Health Care Survey of DOD Beneficiaries

The reference period is the preceding 12 months.

a Indicates score significantly exceeds benchmark

b Indicates score significantly falls short of benchmark

* Estimated Quarterly Rate of Change