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Military Health System

Schertz Medical Home

Contact Us

6051 FM 3009, Suite 210
Schertz, TX 78154

Schertz Medical Home website

1-210-916-9900

Monday - Thursday 7:30 am - 7:30 pm Friday, 7:30 am - 4:30 pm

The Schertz Medical Home is an Army Patient Centered Medical Home community-based clinic which provides accessible, high quality, cost-effective and customer focused interdisciplinary health care for TRICARE Prime active duty dependents, retirees and their dependents, and TRICARE Plus beneficiaries. The scope of comprehensive services includes chronic and acute illness care, preventive health maintenance, health promotion and wellness, education and counseling, and specialty consultation and referral.

We’re committed to operational readiness, outstanding customer service, and world-class health care delivery for our beneficiaries.

  • You can see how well we’re doing.
  • Click on one of the links to learn how we measure our performance.

Disclaimer:

We are in the process of updating many of our measures. All measures should be updated by December 1st.

  • One measure is not an indication of a facility's quality. Sometimes a smaller population can make a measure move pretty drastically from quarter to quarter, so don't be alarmed if you see a dip or a spike.
  • If there is no data included with the description of the measures below, it may be because your facility doesn't offer that particular service or treatment.
  • Some data is reported every month or quarter and some is reported once a year. Occasionally, a measure is no longer used. But we continue to provide the data from past years as a reference.
  • The dates we report data may vary by measure. Measuring quality, safety, access and patient experience requires time to ensure data is valid and accurate.
  • We report the same Healthcare Effectiveness Data and Information Set (HEDIS) used by many civilian health care practices to monitor quality of care provided in the MHS. Before posting HEDIS data, a National Committee for Quality Assurance (NCQA) certified auditor reviews and approves the measure process and data.
  • We report some of the measures in Calendar Year (CY) and some measures in Fiscal Year (FY). Calendar years begin on January 1st. Fiscal years begin on October 1st.
  • If you have questions, please contact the Patient Administration office at your military medical treatment facility or a beneficiary counseling and assistance coordinator

Download Spreadsheet of Metrics  Download Archived Measure Metrics  New MTF Search

 

Last Updated: November 16, 2022
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