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Quality, Patient Safety & Access Information (for Patients)

See How We're Doing ... and Compare!

We're committed to making it easy for you to find information on how the Military Health System is performing. Here, you'll find data showing how our facilities score on industry standard measures for patient safety, health care outcomes, quality of care, and patient satisfaction and access to care. Search for your military hospital or clinic below to see how we're doing and how we measure our performance.

Want to see information about civilian and military providers?

Several national websites, operated separately from the MHS, have information about the quality of care in hospitals across the U.S. You can use Hospital Compare, Quality Check, or Leapfrog to find hospitals and compare the quality of their care. 

Care Compare Quality Check Leapfrog

Locate or Compare MHS Facilities

Locate or Compare MHS Facilities: Enter a ZIP code and distance or search by facility name.

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We Want Your Feedback

Part of our transparency efforts include getting feedback from the community we serve. This will require input from the individuals most interested in this data – our beneficiaries and military communities. If you have ideas, suggestions, or other feedback on the information we are presenting, please send us an email and let us know what information you would like to see presented and how we can make it easier to digest and use. 

We are looking for feedback on the way we present quality data on this website only. If you have feedback about your specific military hospital or clinic, contact the facility directly.

Send Us Your Feedback

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Report
May 9, 2017

Number of Deliveries in Military Hospitals PDF Version

.PDF | 84.29 KB

When you are having a baby, it is important that you have confidence in the hospital you are considering for delivery. Hospitals that have fewer deliveries are okay for uncomplicated pregnancies. Hospitals that deliver more babies are often better for complicated pregnancies. We count and report the number of babies delivered in our military ...

Report
May 9, 2017

HEDIS Quality of Care Measures PDF Version

.PDF | 364.80 KB

The Healthcare Effectiveness Data and Information Set (HEDIS) is a tool used by more than 90 %of America's health plans to measure performance on important dimensions of care and service. There are many HEDIS scores covering a variety of quality indicators. The Military Health System uses a set group of of these indicators to measure performance. This ...

Report
May 9, 2017

Military Hospital and Clinic Accreditation Status

.XLSX | 20.19 KB

You expect your hospital or clinic to provide quality care and so do we. That's why the MHS requires all of our military clinics and hospitals go through on-site surveys by nationally-recognized accreditation organizations every three years. This report will show you the accreditation status of your facility, which accreditation organization the ...

Report
May 9, 2017

Access to Acute and Primary Care Appointments

.XLSX | 706.50 KB

Seeing your provider in a timely manner is important to you – and to us. Our goal is to ensure you receive the right level of care, at the right time, by the right provider. This measure is used across the health care industry and lets us know if we are meeting our access to care standards. The MHS access to care standard for patients to receive an ...

Report
May 9, 2017

Satisfaction Survey Results for Seeing a Provider When Needed

.PDF | 264.82 KB

Seeing your provider when you need to is important to you – and to us. We want to ensure that you get the care you need when you need it. This measure lets us know if you think we responded appropriately to your appointment request. We send out surveys to a sample of our patients after their health care appointments. We measure your satisfaction and ...

Policy
Apr 28, 2017

Federal Regulation: Army MEDCOM Regulation 40-41: Medical Service – The Patient Safety Program

This regulation outlines the activities of the Army Medical Department (AMEDD) Patient Safety Program (PSP) to identify and centrally report actual and potential events in medical/dental systems and processes and to improve patient safety and healthcare quality throughout the AMEDD.

  • Identification #: N/A
  • Type: Federal Regulation
Report
Mar 1, 2017

Complications Related to Surgery PDF Version

.PDF | 51.87 KB

Surgical illness or injury measures look at a number of different complications that can result from surgery, like infections, operations on the wrong area, or a return to the operating room to correct a complication. We measure these complications to get an all-cause morbidity rate. This rate shows the likelihood a surgery will have some sort of ...

Report
Mar 1, 2017

Complications Related to Surgery

.XLSX | 15.91 KB

Surgical illness or injury measures look at a number of different complications that can result from surgery, like infections, operations on the wrong area, or a return to the operating room to correct a complication. We measure these complications to get an all-cause morbidity rate. This rate shows the likelihood a surgery will have some sort of ...

Report
Feb 6, 2017

HEDIS Quality of Care Measures PDF Version

.PDF | 427.84 KB

The Healthcare Effectiveness Data and Information Set (HEDIS) is a tool used by more than 90 %of America's health plans to measure performance on important dimensions of care and service. There are many HEDIS scores covering a variety of quality indicators. The Military Health System uses a set group of of these indicators to measure performance. This ...

Report
Feb 6, 2017

Access to Acute and Primary Care Appointments PDF Version

.PDF | 818.43 KB

Seeing your provider in a timely manner is important to you – and to us. Our goal is to ensure you receive the right level of care, at the right time, by the right provider. This measure is used across the health care industry and lets us know if we are meeting our access to care standards. The MHS access to care standard for patients to receive an ...

Report
Feb 6, 2017

Access to Acute and Primary Care Appointments

.XLSX | 403.32 KB

Seeing your provider in a timely manner is important to you – and to us. Our goal is to ensure you receive the right level of care, at the right time, by the right provider. This measure is used across the health care industry and lets us know if we are meeting our access to care standards. The MHS access to care standard for patients to receive an ...

Report
Feb 6, 2017

Number of Deliveries in Military Hospitals

.XLSM | 17.47 KB

When you are having a baby, it is important that you have confidence in the hospital you are considering for delivery. Hospitals that have fewer deliveries are okay for uncomplicated pregnancies. Hospitals that deliver more babies are often better for complicated pregnancies. We count and report the number of babies delivered in our military ...

Report
Feb 6, 2017

Satisfaction Survey Results for Seeing a Provider When Needed

.PDF | 572.71 KB

Seeing your provider when you need to is important to you – and to us. We want to ensure that you get the care you need when you need it. This measure lets us know if you think we responded appropriately to your appointment request. We send out surveys to a sample of our patients after their health care appointments. We measure your satisfaction and ...

Report
Feb 6, 2017

Number of Deliveries in Military Hospitals PDF Version

.PDF | 170.20 KB

When you are having a baby, it is important that you have confidence in the hospital you are considering for delivery. Hospitals that have fewer deliveries are okay for uncomplicated pregnancies. Hospitals that deliver more babies are often better for complicated pregnancies. We count and report the number of babies delivered in our military ...

Report
Feb 6, 2017

Primary Care Manager Continuity PDF Version

.PDF | 1.86 MB

When your provider team is familiar with your medical history, it is good for you, especially if you have more complex medical issues. Our Patient Centered Medical Homes (PCMHs) help you see the same provider team. Your PCMH team will work to keep you healthy by suggesting preventive services that may prevent more complex problems later. We track ...

Last Updated: January 26, 2024
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