Want to see information about civilian and MTF providers?
Several national websites, operated separately from the MHS, have information about the quality of care in hospitals across the U.S. You can use Hospital Compare, Quality Check, or Leapfrog to find hospitals and compare the quality of their care.
Go to Hospital Compare
Quality Check
Leapfrog
We Want Your Feedback
Part of our transparency efforts include getting feedback from the community we serve. This will require input from the individuals most interested in this data – our beneficiaries and military communities. If you have ideas, suggestions, or other feedback on the information we are presenting, please send us an email and let us know what information you would like to see presented and how we can make it easier to digest and use.
We are looking for feedback on the way we present quality data on this website only. If you have feedback about your specific military hospital or clinic, contact the facility directly.
Send Us Your Feedback
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Report
5/9/2017
Seeing your provider in a timely manner is important to you – and to us. Our goal is to ensure you receive the right level of care, at the right time, by the right provider. This measure is used across the health care industry and lets us know if we are meeting our access to care standards. The MHS access to care standard for patients to receive an acute appointment is within 24 hours (1 day) and a routine appointment within 7 days. If the military hospital or clinic cannot meet these standards with a patient's primary care manager, the facility will schedule an appointment with another provider.access to care standards. If the military hospital or clinic can't get you an appointment with your Primary Care Manager within the standards, they will get you an appointment with another provider. We monitor this metric on a monthly basis and make more appointments available when the measure shows we need to. This measure looks at acute and routine primary care appointments.
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2/6/2017
The Healthcare Effectiveness Data and Information Set (HEDIS) is a tool used by more than 90 %of America's health plans to measure performance on important dimensions of care and service. There are many HEDIS scores covering a variety of quality indicators. The Military Health System uses a set group of of these indicators to measure performance. This report shows the most common HEDIS scores and includes: well-child visits, breast cancer screening, cervical cancer screening, colorectal cancer screening, lower back pain, upper respiratory infection, phayrngitis pain, testing for diabetes, and follow-up after hospitalization for mental health. HEDIS is a registered trademark of the National Committee for Quality Assurance (NCQA).
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Report
2/6/2017
Seeing your provider in a timely manner is important to you – and to us. Our goal is to ensure you receive the right level of care, at the right time, by the right provider. This measure is used across the health care industry and lets us know if we are meeting our access to care standards. The MHS access to care standard for patients to receive an acute appointment is within 24 hours (1 day) and a routine appointment within 7 days. If the military hospital or clinic cannot meet these standards with a patient's primary care manager, the facility will schedule an appointment with another provider.access to care standards. If the military hospital or clinic can't get you an appointment with your Primary Care Manager within the standards, they will get you an appointment with another provider. We monitor this metric on a monthly basis and make more appointments available when the measure shows we need to. This measure looks at acute and routine primary care appointments.
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Report
2/6/2017
Seeing your provider when you need to is important to you – and to us. We want to ensure that you get the care you need when you need it. This measure lets us know if you think we responded appropriately to your appointment request. We send out surveys to a sample of our patients after their health care appointments. We measure your satisfaction and study trends by each hospital or clinic, by markets, by regions, by Service, and for the entire system. This helps us see where and how we can do better.
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Report
2/6/2017
When your provider team is familiar with your medical history, it is good for you, especially if you have more complex medical issues. Our Patient Centered Medical Homes (PCMHs) help you see the same provider team. Your PCMH team will work to keep you healthy by suggesting preventive services that may prevent more complex problems later. We track this measure to find out how often you are seen by the same medical team. We use our electronic health record to monitor which provider you see. We understand that there may be times when you want to be seen quickly – and don’t need to see your primary care manager. But we want to ensure you are seen by your primary medical team when you want.
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Report
2/6/2017
When your provider team is familiar with your medical history, it is good for you, especially if you have more complex medical issues. Our Patient Centered Medical Homes (PCMHs) help you see the same provider team. Your PCMH team will work to keep you healthy by suggesting preventive services that may prevent more complex problems later. We track this measure to find out how often you are seen by the same medical team. We use our electronic health record to monitor which provider you see. We understand that there may be times when you want to be seen quickly – and don’t need to see your primary care manager. But we want to ensure you are seen by your primary medical team when you want.
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Report
2/6/2017
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Report
2/6/2017
The Healthcare Effectiveness Data and Information Set (HEDIS) is a tool used by more than 90 %of America's health plans to measure performance on important dimensions of care and service. There are many HEDIS scores covering a variety of quality indicators. The Military Health System uses a set group of of these indicators to measure performance. This report shows the most common HEDIS scores and includes: well-child visits, breast cancer screening, cervical cancer screening, colorectal cancer screening, lower back pain, upper respiratory infection, phayrngitis pain, testing for diabetes, and follow-up after hospitalization for mental health. HEDIS is a registered trademark of the National Committee for Quality Assurance (NCQA).
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The Healthcare Effectiveness Data and Information Set (HEDIS) is a tool used by more than 90 %of America's health plans to measure performance on important dimensions of care and service. There are many HEDIS scores covering a variety of quality indicators. The Military Health System uses a set group of of these indicators to measure performance. This report shows the most common HEDIS scores and includes: well-child visits, breast cancer screening, cervical cancer screening, colorectal cancer screening, lower back pain, upper respiratory infection, phayrngitis pain, testing for diabetes, and follow-up after hospitalization for mental health. HEDIS is a registered trademark of the National Committee for Quality Assurance (NCQA).
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Report
10/7/2016
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Report
10/7/2016
A central line is a narrow tube inserted by a doctor into a large vein of a patient’s neck or chest to give important medical treatment. For patients in the ICU, a central line is often necessary so the patient can receive fluids and medication. When not put in correctly or kept clean, central lines can become an easy way for germs to enter the body and cause serious infections in the blood. These infections are called central line-associated bloodstream infections (CLABSIs), and they can be deadly. CLABSIs are mostly preventable when healthcare providers use infection control steps recommended by the Centers for Disease Control and Prevention (CDC). We track the number of infections developed by patients in the ICU because of central line devices. We study our infection “rates” by “line days” --- the number of infections divided by the number of line days (number of patients in a day with at least one central line). The rate is the number of occurrences per 1,000 line days.
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