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How to Build Better Behavioral Health in the Emergency Department – Institute for Healthcare Improvement (IHI)

For all that emergency departments (EDs) do to stabilize individuals and save lives, they’ve never been the ideal place for patients whose crises are related to behavioral health. If a psychiatric or addiction-related admission is needed, however, there may not be any beds. This often leads to boarding patients in the ED or adjacent hallways for hours, sometimes days.

In the US, many blame an underfunded mental health system for the shortage of inpatient beds and an inadequate supply of outpatient services that might help patients avoid going to the hospital altogether. ED staff have begun to look at how they might improve the overall care experience for behavioral health patients and contribute to continuity of care. Join us as we discuss promising new practices.


  • Scott Zeller, MD, Vice President of Acute Psychiatry, Vituity
  • Robin Henderson, PsyD, Chief Executive, Behavioral Health, Providence Medical Group Oregon and Clinical Liaison, Well Being Trust 
  • Vera Feuer, MD, Director of Pediatric Emergency Psychiatry, Northwell Health
  • Mara Laderman, MPH, Director for Innovation, Institute for Healthcare Improvement (IHI)

Learn more

  • Start Date: 7/12/2018, 1:00 PM
  • End Date: 7/12/2018, 2:00 PM

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