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eLearning Courses

Patient safety self-paced learning opportunities:

PS Learning Opportunity GraphicJoint Patient Safety Reporting

As a patient safety professional, one of your primary responsibilities is working with the Joint Patient Safety Reporting, or JPSR, system. The Joint Patient Safety Reporting Community provides a number of helpful resources, including a collection of brief training videos accessible in the Joint Knowledge Online portal. The videos in the JPSR Video Knowledge Base demonstrate the following JPSR functionalities:

  • How to Enter a Patient Safety Event.
  • Investigation Form.
  • Searching.
  • Reporting.
  • Hotspots.

A video knowledgebase completion checklist is also available. A link to this document is available above the first video link and in the “Resources” section below the videos.

Follow the below instructions to access the JPSR Video Knowledge Base.

1. Log into the JKO website.

  • CAC/VA PIV users should click on the “Create or Login with CAC” link.
  • Non CAC/VA PIV users must register for an account by clicking either “Military/Government Personnel Registration” or “Non-Government Personnel/Sponsored Account Registration” depending on your status.  

2. After logging in, click the “Community” tab.

3. Scroll down to the “Military Health System” section and click “Joint Patient Safety Reporting.”

4. A new page will open. Click on a topic of interest to watch a video.

5. A separate tab will open up with the video. Click “Play" to watch. It is recommended the videos are completed in numerical order.

6. For announcements, links and additional supporting documents return to the JPSR Community page where the videos are listed and scroll down to the "Links" section.

Comprehensive Systematic Analysis (CSA)

This self-paced elearning course outlines suggested practices for conducting CSAs, with an emphasis on Root Cause Analysis (RCA). The course consists of seven “microlearning” modules, each approximately 10 minutes long:

  • CSAs: Basic Facts
  • Is a CSA Needed?
  • Establishing the CSA Team
  • Investigating the Event
  • Conducting the Analysis
  • Developing Corrective Actions
  • Identifying Strong Corrective Actions

Designed for a general audience, “Comprehensive Systematic Analysis” provides personnel in military medical and dental treatment facilities with the information they need to actively participate in a CSA team. Take the course as an introduction to CSAs or as a refresher. Complete the entire course at once, or take individual course modules while following the CSA process.

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DHA Address: 7700 Arlington Boulevard | Suite 5101 | Falls Church, VA | 22042-5101

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