Skip subpage navigation
Download a PDF of the Ready Reliable Care Communications Toolkit
Ready Reliable Care is our coordinated effort to advance high reliability practices across the Military Health System (MHS). It draws upon the achievements of each of the service medical departments and the Defense Health Agency (DHA) to strengthen our culture of safety, grow our continuous process improvement efforts, maintain our leadership commitment, and foster patient centeredness.
Ready Reliable Care is a DHA strategic priority to drive better outcomes for patients, staff, and the enterprise.
This Ready Reliable Care Communications Toolkit provides resources to help you brief, educate, engage staff, and celebrate Ready Reliable Care across your team or facility. These resources include:
- Briefing materials
- Talking points
- Educational products
- Digital tools
- Visual resources
Click on the products listed below to view and download. Refer to the complete toolkit for full product descriptions and how to use them.
Use to communicate about Ready Reliable Care with staff
Use these materials to talk about Ready Reliable Care in meetings, briefings, and speeches
Use these graphics and messages on social media and other digital platforms
See samples of promotional items such as badge cards and wallet cards
Use these materials to brief Ready Reliable Care across your team or facility
Use these Ready Reliable Care branding materials to support communications development
Use these materials to share achievements in advancing high reliability
Videos
Watch these videos to learn what Ready Reliable Care is and what it means for the DHA
You also may be interested in...
Publication
Jun 7, 2021
.PDF |
1.28 MB
Provides a snapshot of key milestones the MHS achieved along its journey to advance high reliability. Highlights significant advancements since the MHS Review across access to care, patient safety, quality of care, transparency, and patient and provider experience.
Publication
Jun 7, 2021
.PDF |
9.27 MB
This style guide applies to any products created for Ready Reliable Care.
Publication
Jun 7, 2021
.PDF |
313.12 KB
Outlines how MHS-wide adoption of Ready Reliable Care supports all components of the Quadruple Aim, including patients, staff, and Congress valuing the MHS; driving readiness; and streamlining military medicine.
Publication
Jun 7, 2021
.PDF |
3.71 MB
Educates leaders and staff about the intent, scope, and trajectory of Ready Reliable Care in the MHS, and provides a consistent onboarding experience for all personnel.
Publication
Jun 7, 2021
.PDF |
17.13 MB
Summarizes the seven Ready Reliable Care principles and provides a visual cue to remind MHS staff to apply these behaviors and values to their individual roles and experiences.
Publication
Jun 7, 2021
.PDF |
4.24 MB
Reinforces Ready Reliable Care messaging from champions and MHS leaders to their colleagues and staff. Provides a comprehensive list of high reliability talking points, organized by several communication scenarios, for leaders to use in their everyday correspondence.
You are leaving Health.mil
The appearance of hyperlinks does not constitute endorsement by the Department of Defense of non-U.S. Government sites or the information, products, or services contained therein. Although the Defense Health Agency may or may not use these sites as additional distribution channels for Department of Defense information, it does not exercise editorial control over all of the information that you may find at these locations. Such links are provided consistent with the stated purpose of this website.
You are leaving Health.mil
View the external links disclaimer.
Last Updated: August 07, 2023