Back to Top Skip to main content

Navy Care app enables medical appointments from work, home

A Sailor uses the Navy Care app on her cell phone for a virtual health visit with a Naval Hospital Jacksonville provider. Navy Care enables patients to have a live video visit with a clinician on a smartphone, tablet, or computer. It’s private, secure, and free. (U.S. Navy photo by Petty Officer 1st Class Jacob Sippel) A Sailor uses the Navy Care app on her cell phone for a virtual health visit with a Naval Hospital Jacksonville provider. Navy Care enables patients to have a live video visit with a clinician on a smartphone, tablet, or computer. It’s private, secure, and free. (U.S. Navy photo by Petty Officer 1st Class Jacob Sippel)

Recommended Content:

Technology | Innovation

JACKSONVILLE, Fla. — Naval Hospital Jacksonville now offers a faster, innovative way to complete health visits without a trip to the hospital or clinic: virtual visits. These decrease time away from the mission, work, and family.

The Navy Care app enables patients to have a live, virtual visit with a clinician, using a smartphone, tablet, or computer. It’s private, secure, and free.

“Navy Care catapults the military health system into the 21st century,” said Navy Hospital Corpsman 1st Class Patrick Goldsmith, an independent duty corpsman at Naval Branch Health Clinic Jacksonville. “The app provides real-time access to care for sailors and Marines in remote environments, and decreases the warfighter’s time away from the workplace.”

Active duty, retirees and families can also use the virtual app for follow-up medical visits. The Navy Care app allows sailors and Marines to complete their Period Health Assessment (PHA) from their unit or home, decreasing the amount of time away from their job.

Clinicians work from their office at the hospital or branch health clinic, during a virtual visit. The patient and clinician see and talk to each other in real time, using Navy Care’s secure app or website, from any video-enabled device (such as a smartphone, tablet, laptop, or desktop computer). To use Navy Care, a patient needs a video-enabled device that’s connected to a 3G, 4G LTE, or wireless (Wi-Fi) network.

Patients simply schedule with their medical provider and connect. Each of the nearly 50 virtual health providers, at the hospital and branch health clinics, have completed specialized training to provide care through this service.

Navy Care virtual visits are available for many types of follow-up visits in allergy, behavioral health, clinical pharmacy, diabetes wellness team, family medicine, IDC clinic, neurology/sleep medicine, nutrition, orthopedics/podiatry, and periodic health assessment. In addition, virtual visits are available for breastfeeding support and chaplain services.

Navy Care is an extension of value-based care, which focuses on improving health outcomes and access for patients. The app delivers convenient care with the quality of a face-to-face visit.

If the patient’s medical needs are appropriate for a virtual visit, the patient’s provider will discuss Navy Care with them. Hospital or branch clinic staff will create an account for the patient. Once an account has been created, patients can access their accounts by visiting https://navy.care, or by downloading the free Navy Care app (for iOS on the Apple App Store, or for Android phones at the Google Play Store).

Patients receive an email confirming the appointment, and when it’s time for a virtual appointment, patients check-in either by using the link sent via email, or by logging in to the app or website. A technical support team is available by phone (866-795-8900) or by email (navycare@americanwell.com).

The Navy Care app launched at Naval Hospital Jacksonville in February 2018.

Disclaimer: Re-published content may have been edited for length and clarity. Read original post.

You also may be interested in...

Defense Medical Human Resources System – internet (DMHRSi)

Fact Sheet
4/4/2019

DMHRSi manages human resources for the Defense Health Agency. It is the only Integrated Human Resource System within the Department of Defense.

Recommended Content:

Technology

Airmen perform in-flight Transportation Isolation System training

Article
3/14/2019
A C-17 Globemaster III is prepped to transport a Transportation Isolation System during a training exercise that allows Airmen to practice the most effective and safest form of transportation for patients and their medical professionals. Engineered and implemented after the Ebola virus outbreak in 2014, the TIS is an enclosure the Defense Department can use to safely transport patients with highly contagious diseases. (U.S. Air Force photo by Senior Airman Cody Miller)

This mission capability is the only one of its kind in the Department of Defense

Recommended Content:

Health Readiness | Technology

Centralized Credentials Quality Assurance System (CCQAS)

Fact Sheet
3/14/2019

Centralized Credentials Quality Assurance System (CCQAS) is a web-based worldwide credentialing, privileging, risk management and adverse actions application that supports more than 105,000 professionals providing health and wellness services to active duty military personnel, their families and selected retirees.

Recommended Content:

Technology | Solution Delivery Division

Composite Health Care System (CHCS)

Fact Sheet
3/14/2019

The Composite Health Care System (CHCS) allows clinicians to electronically perform patient appointment processes and scheduling, order laboratory tests, authorize radiology procedures and prescribe medications.

Recommended Content:

Technology | Solution Delivery Division

Mobile app aids ‘truly informed’ contraception conversations between patients, providers

Article
3/11/2019
A new app provides information about contraception with the goal of helping patients make informed decisions with their providers. The app includes a module to address the unique needs of servicewomen around deployment. (Photo by Sgt. Barry St. Clair)

Decide + Be Ready, an app that provides information on contraception for men and women, is designed to help patients make informed decisions with their providers. The app also includes a module to address the unique needs of service women around deployment and duties.

Recommended Content:

Men's Health | Women's Health | Technology

Gone in a flash: ‘Floaters’ in field of vision can warn of vision issue

Article
2/14/2019
Seeing flashes of light or floating debris-like shapes appear in your field of vision should be reason to visit a provider, experts say. These symptoms can indicate retinal issues, which may lead to retinal detachment. (U.S. Air Force photo by Staff Sgt. Perry Aston)

Jane Acton was familiar with vision issues and her quick action after experiencing the onset of retinal detachment was vital in recovering her vision

Recommended Content:

Technology | Vision Loss

Call for abstracts open for 2019 Military Health System Research Symposium

Article
2/11/2019
More than 3,000 people attended the 2018 MHSRS meeting. Attendees participated in a wide range of sessions targeting combat casualty care, military operational medicine including psychological health and resilience, clinical and rehabilitative medicine, medical simulation and health information sciences, and military infectious diseases. (DoD photo)

MHSRS is the DoD’s premier scientific meeting and addresses the unique medical needs of the Warfighter

Recommended Content:

Research and Innovation | Technology | Medical Research and Development | MHSRS 2019

Fairchild's 92nd Medical Group celebrates MHS GENESIS 2-year anniversary

Article
2/11/2019
A cake celebrating the second year anniversary of Military Health System GENESIS' arrival to Fairchild's 92nd Medical Group at Fairchild Air Force Base, Washington, Feb. 8, 2019. MHS GENESIS is a Department of Defense-wide electronic health record and management system that combines health records from base, civilian and Veteran’s Affairs primary care providers, pharmacies, laboratories and dental clinics into one network. (U.S. Air Force photo/Airman 1st Class Lawrence Sena)

MHS GENESIS is a DoD-wide electronic health record combing records from base, civilian and Veteran’s Affairs primary care providers, pharmacies, laboratories and dental clinics into one network

Recommended Content:

Military Health System Electronic Health Record | MHS GENESIS | Technology

Virtual training platform maintains, improves military surgeon’s skills

Article
2/8/2019
Airmen assigned to the 99th Medical Group perform in an orthopedic spine surgery at Nellis Air Force Base, Nevada. (U.S. Air Force photo by Airman 1st Class Andrew D. Sarver)

The DoD’s surgeons are talented and qualified, but it takes experience and time to become proficient

Recommended Content:

Technology

Gaining new perspective through vision-correcting surgery

Article
1/29/2019
The Warfighter Refractive Eye Surgery Program, available to active duty service members, provides an opportunity to correct vision with ease thanks to advancing technology. (Department of Defense photo by Reese Brown)

Once deemed a disqualifying factor for service, refractive surgery is now available to active duty service members through a Department of Defense approved program

Recommended Content:

Technology | Innovation | Vision Loss

Military Health System, industry allies work together to improve health care technology

Article
1/29/2019
Air Force Maj. Gen. Lee Payne, assistant director for combat support at Defense Health Agency, dual-hatted as the Defense Health Agency assistant director for Combat Support and MHS EHR functional champion, and Air Force Col. Thomas Cantilina, chief health informatics officer and EHR deputy functional champion at the DHA, visit the Tiger Institute Jan. 17. (Courtesy photo by University of Missouri Health Care)

Air Force Maj. Gen. Lee Payne visits University of Missouri’s Tiger Institute for Health Innovation

Recommended Content:

Innovation | Secure Messaging | MHS GENESIS | Military Health System Electronic Health Record | Technology | Patient Safety Reporting | Combat Support

Wrap your mind around this

Article
1/16/2019
Army Spc. Anne Veiman, 452d Combat Support Hospital, demonstrates the capabilities of the InfraScanner handheld TBI detector on Kuwaiti army Col. Raed Altajalli, assistant director of Kuwait North Military Medical Complex in Al Jahra, Kuwait City, Kuwait. (U.S. Army photo by Sgt. Connie Jones)

This tool would be particularly helpful in a combat environment

Recommended Content:

Technology | Building Partner Capacity and Interoperability

Cyber fitness, awareness key during ‘season of shopping’

Article
11/22/2018
Making cyber security a priority while shopping or browsing online can help you protect yourself from more than you bargained for during this ‘season of shopping.’

During a popular time of year for shopping, consumers should be aware of scams or fraudulent activity targeting shoppers and email users, experts say. Taking small steps every day to protect information online can make a big difference in the long-term future.

Recommended Content:

Technology | Secure Messaging

DHA IPM 18-018: Physical Custody and Control of the DoD Health Record

Policy

This Defense Health Agency-Interim Procedures Memorandum (DHA-IPM), based on the authority of References (a) and (b), and in accordance with the guidance of References (c) through (p): • Establishes the Defense Health Agency’s (DHA) procedures for the physical custody and control of DoD Health Records at all DoD Military Treatment Facilities (MTFs) and the management, monitoring, review, and evaluation of DoD Health Record availability at MTFs. • This DHA-IPM is effective immediately and will expire effective 12 months from the date of issue. It must be incorporated into the forthcoming DHA-Procedural Instruction, “Health Records Management”.

Army medical device cyber team balances benefits and risks of technology

Article
11/8/2018
An Army medic positions a patient for a CT scan, which helps radiologists diagnose different types of disease and injuries. Medical devices, such as radiology imaging systems, must now go through a cybersecurity validation process in order to connect to military networks (U.S. Army photo by Staff Sgt. Evelyn Chavez)

The frequency and severity of cybersecurity attacks against the medical community will continue to rise

Recommended Content:

Technology
<< < 1 2 3 4 5  ... > >> 
Showing results 31 - 45 Page 3 of 9

DHA Address: 7700 Arlington Boulevard | Suite 5101 | Falls Church, VA | 22042-5101

Some documents are presented in Portable Document Format (PDF). A PDF reader is required for viewing. Download a PDF Reader or learn more about PDFs.