Back to Top Skip to main content

Navy Care app enables medical appointments from work, home

A Sailor uses the Navy Care app on her cell phone for a virtual health visit with a Naval Hospital Jacksonville provider. Navy Care enables patients to have a live video visit with a clinician on a smartphone, tablet, or computer. It’s private, secure, and free. (U.S. Navy photo by Petty Officer 1st Class Jacob Sippel) A Sailor uses the Navy Care app on her cell phone for a virtual health visit with a Naval Hospital Jacksonville provider. Navy Care enables patients to have a live video visit with a clinician on a smartphone, tablet, or computer. It’s private, secure, and free. (U.S. Navy photo by Petty Officer 1st Class Jacob Sippel)

Recommended Content:

Technology | Innovation

JACKSONVILLE, Fla. — Naval Hospital Jacksonville now offers a faster, innovative way to complete health visits without a trip to the hospital or clinic: virtual visits. These decrease time away from the mission, work, and family.

The Navy Care app enables patients to have a live, virtual visit with a clinician, using a smartphone, tablet, or computer. It’s private, secure, and free.

“Navy Care catapults the military health system into the 21st century,” said Navy Hospital Corpsman 1st Class Patrick Goldsmith, an independent duty corpsman at Naval Branch Health Clinic Jacksonville. “The app provides real-time access to care for sailors and Marines in remote environments, and decreases the warfighter’s time away from the workplace.”

Active duty, retirees and families can also use the virtual app for follow-up medical visits. The Navy Care app allows sailors and Marines to complete their Period Health Assessment (PHA) from their unit or home, decreasing the amount of time away from their job.

Clinicians work from their office at the hospital or branch health clinic, during a virtual visit. The patient and clinician see and talk to each other in real time, using Navy Care’s secure app or website, from any video-enabled device (such as a smartphone, tablet, laptop, or desktop computer). To use Navy Care, a patient needs a video-enabled device that’s connected to a 3G, 4G LTE, or wireless (Wi-Fi) network.

Patients simply schedule with their medical provider and connect. Each of the nearly 50 virtual health providers, at the hospital and branch health clinics, have completed specialized training to provide care through this service.

Navy Care virtual visits are available for many types of follow-up visits in allergy, behavioral health, clinical pharmacy, diabetes wellness team, family medicine, IDC clinic, neurology/sleep medicine, nutrition, orthopedics/podiatry, and periodic health assessment. In addition, virtual visits are available for breastfeeding support and chaplain services.

Navy Care is an extension of value-based care, which focuses on improving health outcomes and access for patients. The app delivers convenient care with the quality of a face-to-face visit.

If the patient’s medical needs are appropriate for a virtual visit, the patient’s provider will discuss Navy Care with them. Hospital or branch clinic staff will create an account for the patient. Once an account has been created, patients can access their accounts by visiting https://navy.care, or by downloading the free Navy Care app (for iOS on the Apple App Store, or for Android phones at the Google Play Store).

Patients receive an email confirming the appointment, and when it’s time for a virtual appointment, patients check-in either by using the link sent via email, or by logging in to the app or website. A technical support team is available by phone (866-795-8900) or by email (navycare@americanwell.com).

The Navy Care app launched at Naval Hospital Jacksonville in February 2018.

Disclaimer: Re-published content may have been edited for length and clarity. Read original post.

You also may be interested in...

Cyberfit Family Crossword Puzzle 2018

Publication
11/7/2018

This crossword puzzle provides tips to keep everyone in your family safe online in cyberspace

Recommended Content:

Technology

DHA IPM 18-017: Military Health System (MHS) Information Technology (IT) Investment Management Framework

Policy

This Defense Health Agency-Interim Procedures Memorandum (DHA-IPM), based on the authority of References (a) through (c), and in accordance with the guidance of References (d) through (v), establishes Defense Health Agency’s (DHA) procedures to: • Establish the overarching guidance to implement policies and procedures for managing DHA Deputy Assistant Director, Information Operations (DAD IO)/J-6 Defense Health Program (DHP) IT resources. The DHA Investment Management Framework is used as an enabler for MHS leadership to make informed transparent financial decisions associated with the DHA DAD IO/J-6 systems, services, and capabilities and will continue to be used in the foreseeable future. • Provide full and total awareness of all IT across the enterprise ensuring all MHS healthcare-related IT investments are accounted for and integrated both operationally and financially. This includes all IT systems, applications, and devices and all their funding identified to manage a coherent and integrated healthcare capability across the enterprise. • Provide and supersede guidance and instructions previously provided through the Services. As Military Medical Treatment Facilities (MTFs) transition to DHA management and responsibility, procedures in this DHA-IPM will supersede IT systems guidance and instructions previously provided through the Services; including IT systems in all MTFs, clinics, and enterprise services provided to Other Lines-of-Business (OLB), such as training and research, etc. In addition, it supports a coherent and comprehensive catalog of IT capability investments encompassing all IT used to support the MHS mission. • Require that all funding sources, type and Budget Activity Group (BAG), purchasing or supporting any IT must be identified for inclusion in the DHA portfolio of IT capability investments. • Provide superseding guidance and instruction, through this DHA-IPM until a DHA-Procedural Instruction is issued previously provided by the Services in References (w) through (ad), for the MTFs as they are transitioned to DHA management and responsibility. • This DHA-IPM is effective immediately and it will be converted into a DHA-Procedural Instruction. This DHA-IPM will expire effective 12 months from the date of issue.

  • Identification #: 18-017
  • Date: 11/6/2018
  • Type: DHA Interim Procedures Memorandum
  • Topics: Technology

Cyberfit family: Making cybersecurity understandable for all ages

Article
10/30/2018
By making cyber fitness a part of daily routines, families can protect their online information and personal well-being.

Protecting the homefront against cybersecurity issues

Recommended Content:

Technology

PEO DHMS celebrates National Health IT Week

Article
10/19/2018
The Program Executive Office Defense Healthcare Management Systems logo

Leaders and staff from the PEO DHMS shared their stories about why health IT is important

Recommended Content:

Technology | Military Health System Electronic Health Record | Electronic Health Record Modernization & Interoperability

DHA IPM 18-016: DHA IPM 18 016 Medical Coding of the DoD Health Records

Policy

This Defense Health Agency-Interim Procedures Memorandum (DHA-IPM), based on the authority of References (a) and (b), and in accordance with the guidance of References (c) through (s): • Establishes the Defense Health Agency’s (DHA) procedures for centralized oversight, standardized operations, and ensured quality and performance for the coding of DoD Health Records. • This DHA-IPM is effective immediately; it will be converted into a DHA-Procedural Instruction. This DHA-IPM will expire 12 months from the date of issue.

DHA PI 8140.01: Acceptable Use of Defense Health Agency Information Technology (IT) (Updated)

Policy

This Defense Health Agency-Procedural Instruction (DHA-PI), based on the authority of References (a) and (b), and in accordance with the guidance of References (c) through (m), establishes the Defense Health Agency’s (DHA) procedures for acceptable use of DHA IT by authorized and privileged users.

  • Identification #: DHA PI 8140.01
  • Date: 10/16/2018
  • Type: DHA Procedural Instruction
  • Topics: Technology

Encryption Wizard Info

Presentation
10/15/2018

Encryption Wizard (EW) is simple, strong, Java-based file and folder encryption software for protection of sensitive information, such as FOUO, PII, CUI, and Privacy Act data. This Presentation provides complete details about EW.

Recommended Content:

Technology

October 2018 EDI RX Claims Overview

Presentation
10/15/2018

Recommended Content:

Technology

October 2018 CVS Caremark Electronic Billing Process

Presentation
10/15/2018

Recommended Content:

Technology

October 2018 Webinar

Presentation
10/15/2018

October 2018 Webinar

Recommended Content:

Technology

October 2018 Post Test

Presentation
10/15/2018

Recommended Content:

Technology

Cyberfit Family FactSheet 2018

Fact Sheet
10/5/2018

This Fact Sheet provides information about what Cyber Security is and how to remain safe while online.

Recommended Content:

Technology

Cyberfit Fact Sheet: Medical Devices 2018

Fact Sheet
10/5/2018

This Fact Sheet describes medical devices and provides basic guidelines on keeping them secure and safe.

Recommended Content:

Technology

Cyberfit Poster: Work with Kids 2018

Publication
10/5/2018

This poster urges military parents to make sure their families are CyberFit.

Recommended Content:

Technology

Cyberfit Poster: Military Family Readiness 2018

Publication
10/5/2018

This poster urges military personnel to teach their children online safety.

Recommended Content:

Technology
<< < 1 2 3 4 5  ... > >> 
Showing results 46 - 60 Page 4 of 9

DHA Address: 7700 Arlington Boulevard | Suite 5101 | Falls Church, VA | 22042-5101

Some documents are presented in Portable Document Format (PDF). A PDF reader is required for viewing: Download a PDF Reader or learn more about PDFs.