Back to Top Skip to main content

Helping the healers through the power of mobile technology

The Provider Resilience app offers health care providers tools to guard against emotional occupational hazards, including compassion fatigue and burnout. An updated version of the app is expected to be released in the fall. (Courtesy photo) The Provider Resilience app offers health care providers tools to guard against emotional occupational hazards, including compassion fatigue and burnout. An updated version of the app is expected to be released in the fall. (Courtesy photo)

Recommended Content:

Technology | Innovation

Experts at the Defense Health Agency’s Web & Mobile Technology Program Management Office have harnessed the power of mobile information technology to help those who help others. They’ve created the Provider Resilience app, which offers health care providers tools to guard against common but troubling emotional occupational hazards.

“The app was designed for behavioral health providers, but it benefits anyone who deals with trauma patients, including physicians, nurses, chaplains, and first responders,” said Julie Kinn, Ph.D., a research and clinical psychologist in the DHA’s Connected Health Branch, Clinical Support Division, at Joint Base Lewis-McChord in Washington.

As a June 2016 report in the International Journal of Environmental Research and Public Health explains, providers who care for patients who’ve been through trauma eventually may feel as though they’ve experienced the trauma themselves. This secondary traumatic stress can lead to compassion fatigue and burnout. Providers with these conditions describe feeling physically and emotionally exhausted and unable to cope, as though they have nothing left to give, according to a blog post on the Psychological Health Center of Excellence website.

“Our providers do so much good work,” Kinn said. “But over the past 16 years, they’ve been dealing with such high levels of exposure to trauma through their patients.”

“Our providers know what they need to do to maintain compassion and prevent burnout,” Kinn said. “The problem is, they just don’t do it. It’s not a lack of knowledge; it’s a lack of reminders to take some time in their day for self-care. So the app simply gives them those daily reminders and a way to track.”

The app features a dashboard that gives users a resilience rating based on such factors as how long it’s been since their last vacation. It also includes brief self-assessments, inspirational and funny messages, and videos from actual patients expressing gratitude for the care they’ve received.

Jodi Boling is a registered nurse who works in hospice care in Crown Point, Indiana. She holds a master’s degree as a clinical nurse specialist in adult health and is working on a Ph.D. She came across information about the Provider Resilience app while doing research for her dissertation on compassion fatigue in nurses.

Boling downloaded the app on her own mobile device and has met with the chief executive officer of her hospice organization to ensure that he’s aware of its potential to help health care providers.

"When a patient dies, nurses often don't take the time to grieve the loss,” Boling said. “Instead, they administer postmortem care and then address the needs of their other patients. There's an inherent trait to keep moving and not take the time for self-care."

Boling said if she had to identify any shortcoming of the app, it’s that “it’s available in only one language. I’m thinking it would be beneficial for first responders who were involved in rescuing the Thai soccer players trapped in the cave.”

The Provider Resilience app was introduced about five years ago. Kinn said that despite being marketed only to military behavioral health providers, “it actually gets pretty good downloads.” The app has been downloaded more than 35,000 times, she said, with an average of 924 new downloads each month.

Kinn said the team at JB Lewis-McChord is working on an updated version with an easier-to-use interface, more-modern graphics, and other features that will make the app inclusive for other health care providers and first responders. It’s expected to be released in the fall and, like the current version, will be available free for anyone to download from the App Store and Google Play.

You also may be interested in...

Air Force, NASA seek potential medical collaboration

Article
7/19/2018
David Loftus M.D., PH.D, medical officer and principal investigator space biometrics research branch, NASA Ames Research Center, meets with members of the 60th Medical Group at Travis Air Force Base, California. NASA and David Grant Medical Center are meeting for a potential collaboration between the two organizations to help in future space exploration. (U.S. Air Force photo by Louis Briscese)

NASA and the military share a lot of similar medical issues

Recommended Content:

Innovation

DHITS 2018

Video
7/18/2018
DHITS 2018

This video describes the important topics covered during the Defense Health Information Technology Symposium each year

Recommended Content:

Technology | DHITS 2019

TRICARE Online Patient Portal Mobile

Fact Sheet
7/16/2018

This fact sheet provides an overview of TRICARE Online Patient Portal (TOL PP) Mobile enabling beneficiaries to access TOL PP with any mobile device including smart phones. The fact sheet includes instructions on how to access TOL PP Mobile.

Recommended Content:

Technology

Navy Care app enables medical appointments from work, home

Article
7/13/2018
A Sailor uses the Navy Care app on her cell phone for a virtual health visit with a Naval Hospital Jacksonville provider. Navy Care enables patients to have a live video visit with a clinician on a smartphone, tablet, or computer. It’s private, secure, and free. (U.S. Navy photo by Petty Officer 1st Class Jacob Sippel)

The app delivers convenient care with the quality of a face-to-face visit

Recommended Content:

Technology | Innovation

MHS Genesis

Photo
7/3/2018
The official image of the MHS Genesis Logo

Official Image of MHS Genesis

Recommended Content:

Technology | MHS GENESIS

Navy clinic first MHS GENESIS site to complete accreditation

Article
7/3/2018
The official image of the MHS Genesis Logo

Navy clinic first MHS GENESIS site to complete accreditation

Recommended Content:

Technology | MHS GENESIS

MHS GENESIS focal point for Defense Health Agency Director visit at Naval Hospital Bremerton

Article
7/3/2018
Navy Vice Adm. Raquel C. Bono, director of the Defense Health Agency, is welcomed by Hospital Corpsman 3rd Class Stephanie Manamon, assigned to Naval Hospital Bremerton's (NHB) Northwest Beginnings Family Birth Center, during a fact-finding visit to the military treatment facility. The visit provided the opportunity to focus with NHB leadership and staff on MHS GENESIS and exchange frank and candid assessment on both positive and negative experiences, process improvement, and deployment application of the new electronic health record. NHB deployed the new electronic health record on Sept. 23, 2017 for service members, veterans and their families as one of the four sites in the Pacific Northwest along with U.S. Air Force 92nd Medical Group at Fairchild Air Force Base, Naval Health Clinic Oak Harbor and Madigan Army Medical Center (Official Navy photo by Douglas H Stutz, Naval Hospital Bremerton Public Affairs Officer)

The trip included candid conversations regarding implementation, best practices, lessons learned, issues and improvements.

Recommended Content:

Technology | MHS GENESIS

Project Sea Raven delivers cutting-edge pathogen detection technology

Article
5/31/2018
U.S. Navy Petty Officer 1st Class James Bowes, senior preventive-medicine technician, places mosquitoes on a dish to view under a microscope. Project Sea Raven’s capabilities are not limited to just insects – it can test anything from blood to soil and water. (U.S. Navy photo by Petty Officer 1st Class Tom Ouellette)

Project Sea Raven is now an integral part of USNS Mercy’s microbiology capacity

Recommended Content:

Global Health Engagement | Technology | Military Hospitals and Clinics

Air Force lab puts medical devices through their paces

Article
4/10/2018
A 10-bed Expeditionary Medical Support Hospital (EMEDS+10) set up at the Air Force Medical Evaluation Support Activity testing facility at Fort Detrick, Maryland. AFMESA tests medical devices to ensure they will work in the field and survive the rigors of deployment. Many devices tested by AFMESA are used in EMEDS facilities, making it a critical testing location. (U.S. Air Force photo by Shireen Bedi)

Lab’s mission is unique within the Air Force, and across the U.S. military

Recommended Content:

Technology

Essentris®

Fact Sheet
3/27/2018

The military’s inpatient electronic health record is used in acute hospital environments, providing point-of-care data capture at the patient’s bedside for physiological devices, fetal/uterine devices, ventilators and other patient care machines.

Recommended Content:

Technology | Military Health System Electronic Health Record

From an award ceremony to panel talks, senior leaders will have presence at HIMSS

Article
3/8/2018
Vice Adm. Raquel Bono, director of Defense Health Agency, will be honored as a recipient of the HIMSS Most Influential Women in Health IT Awards on March 8 in Las Vegas.

Federal health, IT experts come together for discussion on hot topics

Recommended Content:

Access to Health Care | Innovation | Patient Safety | Quality and Safety of Health Care (for Healthcare Professionals) | Research and Innovation

Advancements in telehealth improve access to healthcare

Article
2/23/2018
Air Force Medical Service Seal

Telehealth brings a range of services all working together to improve access

Recommended Content:

Access to Health Care | Military Hospitals and Clinics | Technology

Air Force robotic surgery training program aims at improving patient outcomes

Article
2/9/2018
Air Force Col. Debra Lovette (left), 81st Training Wing commander, receives a briefing from Air Force 2nd Lt. Nina Hoskins, 81st Surgical Operations squadron room nurse, on robotics surgery capabilities inside the robotics surgery clinic at Keesler Medical Center, Mississippi. The training program stood up in March 2017 and has trained surgical teams within the Air Force and across the Department of the Defense. (U.S. Air Force photo by Kemberly Groue).

Robotic surgery is becoming the standard of care for many specialties and procedures

Recommended Content:

Technology | Innovation | Military Hospitals and Clinics

Robot dog improves SOF medical practices

Article
1/10/2018
A multi-purpose canine handler with U.S. Marine Corps Forces, Special Operations Command, controls a laceration on a realistic canine mannequin during MPC medical training. During this training, MPC handlers practice applying canine medical aid on the new “robot dog” for the first time, which is in its final stages of testing and development. (U.S. Marine Corps photo by Cpl. Bryann K Whitley)

The development of the new “robot dog” came from SOCOM’s desire to improve the current medical training capabilities

Recommended Content:

Technology | Veterinary Service

2017 Year in Review: Places where Military Health System leaders, experts gathered

Article
12/21/2017
Navy Vice Adm. Raquel Bono, director, Defense Health Agency, speaks at the Defense Health Information Technology Symposium, July 25, in Orlando, Florida. Conferences like this one help MHS and other health care personnel to exchange ideas and information to help improve care to beneficiaries. (Courtesy photo)

Conferences offer opportunities to focus on the best health care for beneficiaries

Recommended Content:

Innovation | Military Health System Electronic Health Record | MHS GENESIS | Extremity Trauma and Amputation Center of Excellence | Warrior Care
<< < ... 6 7 8 9 > >> 
Showing results 76 - 90 Page 6 of 9

DHA Address: 7700 Arlington Boulevard | Suite 5101 | Falls Church, VA | 22042-5101

Some documents are presented in Portable Document Format (PDF). A PDF reader is required for viewing. Download a PDF Reader or learn more about PDFs.