Back to Top Skip to main content Skip to sub-navigation

Possible changes at MTF pharmacies in response to COVID-19

A military pharmacist choosing medication from a shelf Air Force Staff Sgt. Montea Armstrong, 17th Medical Group pharmacy technician, fills a prescription at the Ross Clinic’s pharmacy on Goodfellow Air Force Base, Texas, March 23, 2020. The 17th MDG activated a drive-in pharmacy to minimize personnel in the clinics and medical staff delivered prescriptions to the patients outside the clinic in their cars. (U.S. Air Force Photo by Airman 1st Class Abbey Rieves)

Recommended Content:

Coronavirus | Public Health | TRICARE Health Program

In response to the current COVID-19 outbreak, military treatment facilities and pharmacies under the Military Health System may need to change or limit access or services available to non-active duty service members, their families, or retired beneficiaries. Military commanders of MTFs will make local determination of which services may be limited, but those decisions will be based on ensuring the health, safety, and security of patients, staff, and beneficiaries.

“The health and protection of our patients, health care teammates, and the community is essential as we preserve the fighting force,” said Col Markus Gmehlin, Defense Health Agency Pharmacy Operations Division (POD) acting chief. “We are taking necessary steps to ensure that our teams who are caring for patients and delivering critical medications do so in a safe environment. This may mean temporary limitations to military pharmacy services. We are committed to ensuring that you have access to your prescriptions via home delivery and/or retail network pharmacies in the event that military pharmacy services are temporarily disrupted.”

Careful local assessments will determine the status of each individual military pharmacy and may result in temporary measures to adapt to this changing situation. In extreme cases, there may be temporary, partial, or full limitations of military MTF pharmacy services. These will be temporary solutions that will be assessed daily.

In the case of a local outbreak or a confirmed case of COVID-19 at military MTF pharmacy, MTF commanders are authorized to limit pharmacy services as necessary. This may include:

  • Alternative pickup options (staggered pickup times, curbside pickup, etc.).
  • The temporary transfer of non-enrolled, non-active duty service members (ADSMs) and/or non-active duty family members to home delivery or retail.
  • The temporary closure of a military pharmacy.

MTF commanders will make a case-by-case determination based on the severity of the spread of COVID-19 at a specific location. If pharmacy services are limited, they will be assessed and reopened as soon as it is safe for personnel and beneficiaries.

TRICARE beneficiaries have several options available to ensure continued access to needed medications. TRICARE pharmacy home delivery allows beneficiaries to order up to a 90-day supply of most medications safely and conveniently, with delivery to their home addresses in the U.S. or an APO/FPO address. (Please note that quantity limits apply; laws for mailing certain medications such as controlled substances vary state-by-state; home delivery is not available in Germany; and co-pays apply for non-active duty beneficiaries).

To switch to home delivery, the easiest way to transfer your prescription is via the Express Scripts mobile app or online at the TRICARE website.

Beneficiaries who need prescriptions urgently can access up to three, 30-day supplies of medications at retail network pharmacies. Copays will apply. Copayments are directed by statute and DoD cannot waive them.

Beneficiaries with an active prescription on file at a military pharmacy can ask their retail pharmacist to contact the military pharmacy to make a transfer. In the event the transfer cannot be coordinated, beneficiaries may need to call their prescriber to obtain a prescription that they can take to their pharmacy of choice.

For beneficiaries needing to refill their prescriptions, patrons are reminded that standard refill policies apply. Please wait until only 25% of the prescription remains before submitting a request to refill a prescription.

Beneficiaries with questions or concerns should contact ExpressScripts, where pharmacists are available 24/7 to answer questions, offer counseling and support, and assist with prescription orders. Call ExpressScripts at 877-363-1303.

TRICARE beneficiaries can also call their local MTF pharmacy. Visit the TRICARE website to find a pharmacy’s phone number.

To find a retail network pharmacy, visit the ExpressScripts website.

You also may be interested in...

MSMR Vol. 22 No. 12 - December 2015

Report
1/1/2015

A monthly publication of the Armed Forces Health Surveillance Branch. This issue of the peer-reviewed journal contains the following articles: Follow-up analysis of the incidence of acute respiratory infections among enlisted service members during their first year of military service before and after the 2011 resumption of adenovirus vaccination of basic trainees; Diagnoses of low back pain, active component, U.S. Armed Forces, 2010–2014; Brief report: Incidence of diagnoses using ICD-9 codes specifying chronic pain (not neoplasm related) in the primary diagnostic position, active component, U.S. Armed Forces, 2007–2014.

Recommended Content:

Health Readiness | Public Health

MSMR Vol. 22 No. 1 - January 2015

Report
1/1/2015

A monthly publication of the Armed Forces Health Surveillance Branch. This issue of the peer-reviewed journal contains the following articles: Update: malaria, U.S. Armed Forces, 2014; Influenza A(H3N2) outbreak at Transit Center at Manas, Kyrgyzstan, 2014; Incidence of Salmonella infections among service members of the active and reserve components of the U.S. Armed Forces and among other beneficiaries of the Military Health System, 2000-2013.

Recommended Content:

Health Readiness | Public Health

MSMR Vol. 22 No. 8 - August 2015

Report
1/1/2015

A monthly publication of the Armed Forces Health Surveillance Branch. This issue of the peer-reviewed journal contains the following articles: Update: Routine screening for antibodies to human immunodeficiency virus, civilian applicants for U.S. military service and U.S. Armed Forces, active and reserve components, January 2010-June 2015; Durations of military service after diagnoses of HIV-1 infections among active component members of the U.S. Armed Forces, 1990-2013; Case report: Probable murine typhus at Joint Base San Antonio, TX; Morbidity burdens attributable to various illnesses and injuries in deployed (per Theater Medical Data Store [TMDS]) active and reserve component service members, U.S. Armed Forces, 2008-2014.

Recommended Content:

Health Readiness | Public Health

MSMR Vol. 22 No. 6 - June 2015

Report
1/1/2015

A monthly publication of the Armed Forces Health Surveillance Branch. This issue of the peer-reviewed journal contains the following articles: Update: Accidental drownings, active component, U.S. Armed Forces, 2005-2014; Risk of mental health disorders following an initial diagnosis of postpartum depression, active component, U.S. Armed Forces, 1998-2010; Urinary tract infections in active component U.S. Armed Forces women before and after routine screening Pap examination; Diarrheal and respiratory illness surveillance during US-RP Balikatan 2014.

Recommended Content:

Health Readiness | Public Health

MSMR Vol. 22 No. 2 - February 2015

Report
1/1/2015

A monthly publication of the Armed Forces Health Surveillance Branch. This issue of the peer-reviewed journal contains the following articles: Whither the "signature wounds of the war" after the war: estimates of incidence rates and proportions of TBI and PTSD diagnoses attributable to background risk, enhanced ascertainment, and active war zone service, active component, U.S. Armed Forces, 2003-2014; Surveillance snapshot: responses to the traumatic brain injury (TBI) screening questions on the 2012 version of the Post-Deployment Health Assessment (DD Form 2796); Measles and mumps among service members and other beneficiaries of the U.S. Military Health System, January 2007-December 2014.

Recommended Content:

Health Readiness | Public Health

MSMR Vol. 22 No. 7 - July 2015

Report
1/1/2015

A monthly publication of the Armed Forces Health Surveillance Branch. This issue of the peer-reviewed journal contains the following articles: Epidemiology, microbiology, and antibiotic susceptibility patterns of skin and soft tissue infections, Joint Base San Antonio - Lackland, Texas, 2012-2014; Post-deployment screening and referral for risky alcohol use and subsequent alcohol-related and injury diagnoses, active component, U.S. Armed Forces, 2008-2014; Incidence of gastroesophageal reflux disease (GERD), active component, U.S. Armed Forces, 2005-2014; Surveillance snapshot: Prevalence of antibodies to viral causes of vaccine-preventable illnesses by state home of record among Air Force recruits, 25 April 2013 - 24 April 2014.

Recommended Content:

Health Readiness | Public Health

MSMR Vol. 22 No. 9 - September 2015

Report
1/1/2015

A monthly publication of the Armed Forces Health Surveillance Branch. This issue of the peer-reviewed journal contains the following articles: Assessment of ICD-9-based case definitions for influenza-like illness surveillance; Incidence of syphilis, active component, U.S. Armed Forces, 1 January 2010 through 31 August 2015; Brief report: Rate of prescriptions by therapeutic classification, active component, U.S. Armed Forces, 2014.

Recommended Content:

Health Readiness | Public Health

MSMR Vol. 22 No. 3 - March 2015

Report
1/1/2015

A monthly publication of the Armed Forces Health Surveillance Branch. This issue of the peer-reviewed journal contains the following articles: Characterizing the relationship between tick bites and Lyme disease in active component U.S. Armed Forces in the eastern United States; Incidence and prevalence of diagnoses of eye disorders of refraction and accommodation, active component service members, U.S. Armed Forces, 2000-2014; Update: heat injuries, active component, U.S. Armed Forces, 2014; Surveillance snapshot: the geographic distribution of heat injuries among active component service members, U.S. Armed Forces, 2010-2014; Update: exertional rhabdomyolysis, active component, U.S. Armed Forces, 2010-2014; Update: exertional hyponatremia, active component, U.S. Armed Forces, 1999-2014.

Recommended Content:

Health Readiness | Public Health

MSMR Vol. 22 No. 4 - April 2015

Report
1/1/2015

A monthly publication of the Armed Forces Health Surveillance Branch. This issue of the peer-reviewed journal contains the following articles: Medical Surveillance Monthly Report: The first 20 years; Absolute and relative morbidity burdens attributable to various illnesses and injuries, U.S. Armed Forces, 2014; Hospitalizations among members of active component, U.S. Armed Forces, 2014; Ambulatory visits among members of the active component, U.S. Armed Forces, 2014; Surveillance snapshot: Illness and injury burdens among reserve component service members, U.S. Armed Forces, 2014; Surveillance snapshot: Illness and injury burdens among U.S. military recruit trainees, 2014; Absolute and relative morbidity burdens attributable to various illnesses and injuries, non-service member beneficiaries of Military Health System, 2014.

Recommended Content:

Health Readiness | Public Health

MSMR Vol. 22 No. 2 - February 2015 (Supplement)

Report
1/1/2015

A monthly publication of the Armed Forces Health Surveillance Center.

Recommended Content:

Health Readiness | Public Health

MSMR Vol. 22 No. 5 - May 2015

Report
1/1/2015

A monthly publication of the Armed Forces Health Surveillance Branch. This issue of the peer-reviewed journal contains the following articles: Incidence of joint replacement among active component service members, U.S. Armed Forces, 2004-2014; Case series: Chikungunya and dengue at a forward operating location; Tdap vaccination coverage during pregnancy, active component service women, 2006-2014; Surveillance snapshot: Influenza vaccination coverage during pregnancy, active component service women, October 2009-April 2014.

Recommended Content:

Health Readiness | Public Health

Evaluation of the TRICARE Program Fiscal Year 2014 Report to Congress

Report
2/25/2014

The Evaluation of the TRICARE Program: Access, Cost, and Quality, Fiscal Year 2014 Report to Congress is provided by the TRICARE Management Activity (TMA)/Office of the Chief Financial Officer (OCFO)—Defense Health Cost Assessment and Program Evaluation (DHCAPE), in the Office of the Assistant Secretary of Defense (Health Affairs) (OASD/HA).This evaluation report presents results trended over at least the most recent three fiscal years, where programs are mature and data permit. MHS cost, quality, and access data are compared with corresponding comparable civilian benchmarks, such as comparing beneficiary-reported access and experience to results from the Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey sponsored by the Agency for Healthcare Research and Quality (AHRQ), comparing our quality measures to the national expectations and results of the Joint Commission, and comparing healthrisky behavior to Healthy People 2020 objectives.

Recommended Content:

Annual Evaluation of the TRICARE Program | Access, Cost, Quality, and Safety | TRICARE Health Program

MSMR Vol. 21 No. 1 - January 2014

Report
1/1/2014

A monthly publication of the Armed Forces Health Surveillance Branch. This issue of the peer-reviewed journal contains the following articles: Images in health surveillance: dengue and chikungunya virus vectors and prevention; Surveillance snapshot: self-reported malaria prophylaxis compliance among service members with diagnosed malaria, 2008-2013; Report of two cases of vivax malaria in U.S. soldiers and a review of malaria in the Republic of Korea; Update: malaria, U.S. Armed Forces, 2013; Editorial: the military and its potential role in malaria elimination.

Recommended Content:

Health Readiness | Public Health

MSMR Vol. 21 No. 2 - February 2014

Report
1/1/2014

A monthly publication of the Armed Forces Health Surveillance Branch. This issue of the peer-reviewed journal contains the following articles: Surveillance snapshot: male infertility, active component, U.S. Armed Forces, 2000-2012; Urinary tract infections, active component, U.S. Armed Forces, 2000-2013; Human T-lymphotropic virus infections in active component service members, U.S. Armed Forces, 2000-2008.

Recommended Content:

Health Readiness | Public Health

MSMR Vol. 21 No. 12 - December 2014

Report
1/1/2014

A monthly publication of the Armed Forces Health Surveillance Branch. This issue of the peer-reviewed journal contains the following articles: Development and implementation of a cohort review for latent tuberculosis infection; Brief report: number of tuberculosis tests and diagnoses of latent tuberculosis infection in active component service members, U.S. Armed Forces, January 2004–December 2014; Incidence of Campylobacter infections among service members of the active and reserve components of the U.S. Armed Forces and among other beneficiaries of the Military Health System, 2000–2013; Glaucoma, active component, U.S. Armed Forces, 1998–2013.

Recommended Content:

Health Readiness | Public Health
<< < ... 6 7 8 9 10  ... > >> 
Showing results 76 - 90 Page 6 of 19

DHA Address: 7700 Arlington Boulevard | Suite 5101 | Falls Church, VA | 22042-5101

Some documents are presented in Portable Document Format (PDF). A PDF reader is required for viewing. Download a PDF Reader or learn more about PDFs.