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NH Twentynine Palms conducts MHS GENESIS mock Go-Live

Two women in masks, sitting at laptop Navy Cmdr. Catherine Soteras (right), ), Department Head for the Main Operating Room, Directorate of Surgical Services at Naval Hospital Twentynine Palms, breathes a sigh of relief after taking MHS GENESIS Mock Go-Live Training. “I feel rest assured, it’s not as bad as I thought it was going to be.” (Photo by David Marks (Civ), NH Twentynine Palms.)

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On Sept. 15, NH Twentynine Palms providers and staff conducted a ‘Mock Go-Live’ training event, in preparation of the deployment of the new electronic health record.

The new EHR, known as MHS GENESIS, will provide Department of Defense beneficiaries with enhanced, secure technology to manage beneficiaries' health information. It also integrates inpatient and outpatient solutions that will connect medical and dental information across the continuum of care, from point of injury to the military medical treatment facility. This includes garrison, operational, and en route care, increasing efficiencies for health care professionals and improving outcomes for beneficiaries.

For this training event, MHS GENESIS trainers worked with clinicians and providers to walk them through the new system and answer their questions. Naval Hospital Twentynine Palms Go-Live is scheduled for Sept. 26.

“Overall the experience of going electronic is extremely positive,” said Kim Purcell, a Mock Go-Live team member.

Purcell, a registered nurse, said she’s worked in two hospitals that have already implemented MHS GENESIS and the results have been overwhelming positive. “Initially, when sites go live, it’s extremely stressful because clinicians are experts,” Purcell explained. “Any time you implement a new system, it takes the clinician from an expert level down to almost a feeling of a novice again, because the system is new to them. But once they figure out the nuts and bolts of accessing records, writing notes and making referrals, they are empowered to still be that expert caring for the patient.”

Following her mock go-live training, Navy Cmdr. Catherine Soteras, department head for the main operating room, Directorate of Surgical Services, at the hospital said, “I feel rest assured, it’s not as bad as I thought it was going to be.”

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DHA IPM 19-004: Utilization of the Case Management (CM) Registry (Active and Screening) for Military Health System (MHS) Beneficiaries


This Defense Health Agency-Interim Procedures Memorandum (DHA-IPM), establishes the Defense Health Agency’s (DHA) procedures to: Outline responsibilities for MHS and Service Department CM personnel to utilize the CM Screening Registry; Identify requirements to utilize CM coding in alignment with current MHS CM coding guidance; and Require the use of standardized Adult and Pediatric Tri-Service Workflow (TSWF) forms for CM documentation (inclusive of telephonic, virtual, or face to face screening) located within AHLTA system and future Electronic Health Record MHS GENESIS

DHA-PI 6025.32: MHS GENESIS Medical Device


This DHA-PI establishes Defense Health Agency’s (DHA) procedures to provide key stakeholders’ responsibilities for connecting medical devices to MHS GENESIS; establish clinical expectations for connecting medical devices to MHS GENESIS; provide references for MTFs to use in procuring medical devices that will be connected to MHS GENESIS; and provide process for MTFs to elevate medical device connection issues related to MHS GENESIS.

DHA IPM 18-021: Guidance for Immediate Completion and Closure of Open Encounters and Records in Legacy Systems


This Defense Health Agency-Interim Procedures Memorandum (DHA-IPM), based on the authority of References (a) through (c), and in accordance with the guidance of References (d) and (e): • Establishes the Defense Health Agency’s (DHA) procedures to complete and close open encounters within the legacy systems in preparation for the implementation of Military Health System (MHS) GENESIS. • Identifies and delineates responsibilities associated with completing and closing open encounters within the legacy systems in preparation for the implementation of MHS GENESIS. • Should be used by DoD military treatment facilities (MTFs) to update procedures and workflows that pertain to the DoD Health Record Management, Patient Administration, and other MTF functions impacted by these decisions. • Is effective immediately; it must be incorporated into a DHA-Procedural Instruction. This DHA-IPM will expire effective 12 months from the date of issue.

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