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Weed ACH poised to implement new EHR

Two women, wearing masks, looking at a laptop screen. Army Spc. Jasmine Arellano (right), an optometry technician with Weed Army Community Hospital, learns how to navigate MHS GENESIS during a mock Go-Live event held on September 16 on Fort Irwin, Calif. Fort Irwin will begin using the new electronic health record system starting September 26. (Photo by Kimberly Hackbarth, WACH Public Affairs.)

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On September 26, MHS GENESIS, the Department of Defense’s new electronic health record system, is slated to go live at the Weed Army Community Hospital at Ft. Irwin, California.

WACH is the first military treatment facility within Regional Health Command- Central, which includes more than six active duty hospitals, and the second hospital in the Army to make the switch to the new electronic health record system.

When fully deployed, MHS GENESIS will provide a single electronic health record for service members, veterans, and their families.

Through MHS GENESIS, beneficiaries can view their health information, exchange secure messages with their care team, request prescription renewals, view notes from clinical visits, request medical and active duty dental appointments, and more.

Army Lt. Col. Meshelle Taylor, a program manager and the MHS GENESIS point of contact for WACH, said the transition to MHS GENESIS will initially reduce appointment availability since appointments will be extended to one-hour appointments to accommodate the learning curve for providers and other staff sing the new system.

The initial friction point will be partially mitigated with the use of virtual appointments and will ultimately lead to long-term benefits, she stated.

“MHS Genesis will provide one inclusive record for in-patient, out-patient and dental care leading to safer quality care to our patients” Taylor explained.

WACH staff began preparing for MHS GENESIS last April and went through several phases to get ready for the transition.

The phases included online training, a sign-on fair, and a mock go-live.

Army Capt. Steven Fowler, the WACH patient administration division chief, oversaw the sign-on fair and arranged the time slots for more than 400 employees to sign on and resolve any issues with the system.

“Sign-on fair is to validate that every individual who touches MHS GENESIS has their right account and the right accesses based off of their job,” he said.

Ten days before the launch, WACH staff participated in a mock go-live event. During the event, staff ran through scenarios to practice how they would use the system in real life. From a patient checking in at the front desk, having a nurse take their vitals, being seen by a provider, all the way to picking up prescriptions from the pharmacy, many departments had a role to play in one or more scenarios.

Prior to WACH’s Go-Live, beneficiaries are encouraged to create a Premium DS Logon account at https://myaccess.dmdc.osd.mil for access to MHS GENESIS Patient Portal.

For more information, visit https://www.health.mil/Military-Health-Topics/Technology/Military-Electronic-Health-Record/MHS-GENESIS.

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