Back to Top Skip to main content Skip to sub-navigation

MHS GENESIS goes live at Naval Hospital Camp Pendleton

Image of Four military personnel, wearing masks, standing in front of two computer screens that say "MHS GENESIS.". Click to open a larger version of the image. Naval Hospital Camp Pendleton staff celebrate the implementation of MHS GENESIS at the hospital with a ribbon-cutting ceremony. Pictured are Navy Cmdr. Adelaine Trask, pediatrician; Navy Lt. Andrew Veilleux, chief nursing informatics officer; Navy Lt. Raza Beg, chief information officer; and Navy Cmdr. Lauren Brown, physical therapy department head and NHCP's MHS GENESIS program manager. (Photo by Felicia Crosson, NH Camp Pendleton.)

Recommended Content:

Electronic Health Record: MHS GENESIS | MHS GENESIS Toolkit

It’s official. The switch was flipped at 7 a.m. as the Department of Defense’s (DOD) new electronic health record (EHR), MHS GENESIS, was deployed at Naval Hospital Camp Pendleton (NHCP), California on Oct. 31.

The deployment of MHS GENESIS was completed after months of extensive preparation, undertaken while also navigating through a global pandemic. The transition included intensive training for staff, internal infrastructure changes, and equipment upgrades, all completed while continuing to serve those who serve. In addition to the main facility, this evolution included the hospital's 13 branch health clinics, along with the clinic in Port Hueneme that went live Sept. 23, and Branch Health Clinic Yuma, Arizona will be flipping their switch in April 2021.

NHCP did not have to go it alone while implementing the new EHR, which was a massive undertaking in terms of hours and resources.

"The 'Pay It Forward' program, sponsored by the Defense Health Agency and Program Management Office, provides tremendous support to commands going live with MHS GENESIS," said Navy Cmdr. Victor Lin, Navy Medical Forces Pacific chief medical informatics officer. "The program leverages the experience of subject matter experts from current MHS GENESIS sites. These SME’s impart invaluable knowledge to new users, enabling a successful go-live evolution."

Staff from Naval Hospitals Twentynine Palms and the Air Force's 60th Medical Group Medical Center at the David Grant Medical Center at Travis Air Force Base both in California; and Naval Hospital Bremerton and the Madigan Army Medical Center both in Washington were all a part of the 'Pay It Forward' program and supported NHCP in their efforts to make this transition possible.

Once fully deployed across the enterprise, MHS GENESIS will provide a single, consolidated electronic health record for service members, retirees, and their families that will integrate inpatient and outpatient, medical and dental information across the continuum of care, from point of injury to definitive care.

One of the key features and benefits for patients is the MHS GENESIS Patient Portal, a one-stop shop for viewing personal health care and history that allows two-way communication between patient and provider. This portal is a secure website for around-the-clock access to individual and family health information, including visit notes, test results, scheduling appointments, and online prescription renewal.

Before MHS GENESIS deployment, patients were informed about the coming change via informational pamphlets, social media questions and answers, and provider education about the new system, especially the patient portal.

“We received a lot of great feedback and questions on our social media," said Navy Lt. Cmdr. Lauren Brown, physical therapy department head and MHS GENESIS program manager. "Our patients were interested, engaged, and wanted to know what was going on."

Brown explained there are three different ways beneficiaries can access the new patient portal which all begin online at https://patientportal.mhsgenesis.health.mil. Once on the portal's site, beneficiaries can select one of the three options to logon: Department of Defense Self-Service Logon; Common Access Card; or Defense Finance and Accounting Service login. If beneficiaries already have a TRICARE Online (TOL) Defense Self-Service Logon, the user ID and password information will be the same.

Beneficiaries who transfer out of the area to another military hospital or clinic not using MHS GENESIS will resume using secure messaging through TOL.

MHS GENESIS will greatly benefit the staff at NHCP, as it will help streamline the workday for doctors, nurses, and hospital corpsmen while caring for patients by eliminating double order entry and double documentation.

“This command has put in countless hours of training and time into this transition, which has stretched across two different bases and multiple branch clinics in Southern California, along with preparing Branch Health Clinic Yuma for their transition, all while navigating through a global pandemic and keeping the patients we serve safe and healthy,” said Brown.

NHCP is just one of many military treatment facilities across the DOD to implement MHS GENESIS. Full deployment of the EHR is expected to be completed by 2022 and serve more than nine million beneficiaries.

You also may be interested in...

Patients at Naval Branch Health Clinic Albany can take steps now to prepare for MHS GENESIS ‘Go Live’

Article Around MHS
5/17/2022
MHS GENESIS log on

Naval Branch Health Clinic (NBHC) Albany will transition to the Military Health System’s new electronic health record, MHS GENESIS, on June 11

Recommended Content:

Electronic Health Record: MHS GENESIS | MHS GENESIS

Winn ACH prepares to transition to MHS GENESIS

Article Around MHS
5/4/2022
Military Health Personnel in Army hospital

U.S. Army Medical Department Activity Fort Stewart – Hunter Army Airfield healthcare continues to prepare to transition healthcare records to the new Department of Defense system - Military Health System GENESIS.

Recommended Content:

Electronic Health Record: MHS GENESIS | MHS GENESIS

MHS GENESIS live at BJACH, JRTC, Fort Polk

Article Around MHS
4/6/2022
Military personnel looking at a computer

At 7 a.m., on March 19, as the day shift assumed their duties MHS GENESIS became the new modernized electronic health record for beneficiaries of Bayne-Jones Army Community Hospital.

Recommended Content:

Electronic Health Record: MHS GENESIS | MHS GENESIS

BJACH conducts MHS GENESIS exercise ahead of transition

Article Around MHS
3/23/2022
Military personnel during a MHS GENESIS exercise

The Bayne-Jones Army Community Hospital conducted MHS GENESIS mock “go-live” exercises 9, 10 and 11 March at the Joint Readiness Training Center and Fort Polk, Louisiana.

Recommended Content:

Electronic Health Record: MHS GENESIS | MHS GENESIS

NHC Corpus Christi celebrates MHS GENESIS launch

Article Around MHS
2/15/2022
Navy Capt. Jessica Bain, NHC Corpus Christi commanding officer, is joined by Lt. Cmdr. Angelica Garcia, MHS GENESIS site lead, Amber Medina, site integration manager, and Colleen Rock, program integration analyst, to ceremoniously flip the switch, celebrating the full integration of MHS GENESIS, the next-generation electronic health record system , which was launched at the clinic on Jan. 22

Naval Health Clinic Corpus Christi celebrated the launch of the next-generation electronic health record system – MHS GENESIS, with ceremonious flipping of the switch on the clinic’s quarterdeck Feb. 4.

Recommended Content:

Electronic Health Record: MHS GENESIS | MHS GENESIS

San Antonio Market successfully launches MHS GENESIS

Article Around MHS
2/4/2022
Military personnel taking notes on MHS GENESIS

After months of training and preparation, the San Antonio Market, to include Brooke Army Medical Center and Wilford Hall Ambulatory Surgical Center, went live with MHS GENESIS in late Jan.

Recommended Content:

Electronic Health Record: MHS GENESIS | MHS GENESIS

Lejeune medical personnel get ready for a new type of patient care: MHS GENESIS

Article Around MHS
1/20/2022
Military personnel preparing for MHS GENESIS

Naval Medical Center Camp Lejeune beneficiaries. On March 19, 2022, NMCCL will officially transition to using MHS GENESIS, the Military Health System’s new structure for electronic health records, or EHR, for service members, retirees, and their families.

Recommended Content:

Electronic Health Record: MHS GENESIS | MHS GENESIS

WBAMC Prepares for MHS GENESIS

Article Around MHS
1/12/2022
MHS GENESIS

William Beaumont Army Medical Center plans to launch MHS GENESIS, a new electronic health record and patient portal, in the summer of 2022.

Recommended Content:

Electronic Health Record: MHS GENESIS | MHS GENESIS

Patients can take steps now to prepare for MHS GENESIS ‘Go Live’

Article Around MHS
12/20/2021
MHS GENESIS

The San Antonio Market, to include Brooke Army Medical Center, Wilford Hall Ambulatory Surgical Center and the outlying clinics, will transition to MHS GENESIS on Jan. 22, 2022.

Recommended Content:

MHS GENESIS Toolkit | MHS GENESIS

LANT Area Members: it’s your turn to receive your electronic health record

Article Around MHS
11/19/2021
Military personnel looking at a computer

MHS GENESIS, the Coast Guard’s new electronic health record solution deployed to the Coast Guard’s 26 clinics and 48 sickbays in the Atlantic Area last week.

Recommended Content:

Electronic Health Record: MHS GENESIS | MHS GENESIS

MHS GENESIS: New electronic health record coming soon to the San Antonio Market

Article Around MHS
10/13/2021
A woman looks at her computer monitor.

The San Antonio Market will transition to the new electronic health record system – known as MHS GENESIS – in January 2022.

Recommended Content:

Military Health System Transformation | Electronic Health Record: MHS GENESIS | Genesis of MHS GENESIS

MHS GENESIS: A new era of electronic healthcare record keeping

Article Around MHS
10/1/2021
Col. Stephanie Ku, 15th Medical Group commander, cuts a cord with 15th MDG members and Military Health System Genesis project integrators during the MHS Genesis launch ceremony at Joint Base Pearl Harbor-Hickam, Hawaii, Sept. 25, 2021.

The new electronic health record provides enhanced and secure technology to manage health information and is intended to serve as a focal point for all military branches.

Recommended Content:

Electronic Health Record: MHS GENESIS | MHS GENESIS
Showing results 1 - 12 Page 1 of 1

DHA Address: 7700 Arlington Boulevard | Suite 5101 | Falls Church, VA | 22042-5101

Some documents are presented in Portable Document Format (PDF). A PDF reader is required for viewing. Download a PDF Reader or learn more about PDFs.