Back to Top Skip to main content Skip to sub-navigation

DHA’s IT innovation continues during COVID-19 pandemic

Three military personnel, wearing masks, in front of a computer screen Capt. Bradford Smith, Naval Medical Center San Diego’s (NMCSD) commanding officer (left), enrolls in Military Health System (MHS) GENESIS with the help of Lt. Donny Le (center) and Hospital Corpsman 2nd Class Terrance Stevens, training coordinators assigned to NMCSD. MHS GENESIS, the new electronic health record system, provides enhanced, secure technology to manage health information and integrates inpatient and outpatient solutions. (Photo by Petty Officer 3rd Class Jacob L Greenberg, Naval Medical Center San Diego.)

Recommended Content:

Coronavirus | Research and Innovation | Technology | MHS GENESIS

The Defense Health Agency’s innovations in Information Technology in 2020 not only aided the immediate response to the COVID-19 pandemic, but also proved that such challenges cannot dim the future of IT utility, convenience, and interoperability.

The DHA is moving forward with the nationwide installment of its MHS GENESIS electronic health records (EHR) system, which should be finished – on time – by the end of 2023, Holly Joers, acting program executive officer, Program Executive Office-Defense Healthcare Management Systems, told a recent media roundtable.

The momentum has continued despite competing priorities from the COVID-19 pandemic on military health care centers across the U.S., Joers noted. In fact, the installation of MHS GENESIS, the joint EHR for the DOD and the Department of Veterans Affairs, already has proven helpful in adding system alerts for COVID-19, opioid overuse, and mass inoculations, she said.

MHS GENESIS offers a patient portal as one of its key features. The portal is a one-stop shop, around-the-clock access point for viewing personal health care and history. It also provides two-way communication between patient and provider. Beneficiaries can use the secure website to access individual and family health information and to aid in online prescription renewal.

In October, CommonWell Health Alliance was added to the joint health information exchange (HIE), bringing with it a network of more than 15,000 health care providers.

The joint HIE was launched in April 2020 and is a network of private sector providers across the United States who have agreed to securely share clinical information with DOD, Department of Veterans Affairs and U.S. Coast Guard providers. Shared clinical information includes prescriptions, allergies, illnesses, lab and radiology results, immunizations, medical procedures, and medical notes in the form of electronic health records, “resulting in more informed care for patients who are navigating between different health care providers” in both the public and private sectors,” DOD said.

The CommonWell connection was a “critical step forward in significantly expanding DOD, VA and the U.S. Coast Guard’s private sector partnerships and interoperability capabilities,” according to DOD. The deal provides a single point of entry for providers to the more than 2,000 hospitals, 8,800 pharmacies, 33,000 clinics, 1,100 labs, 800 federal qualified health centers, and 300 nursing homes participating in joint HIE.

Healthcare worker, wearing personal protective gear, leans into a car at a pharmacy drive-thru
U.S. Army Pvt. Daniel Murtagh, a combat medic specialist, wears personal protective gear as a frontline worker testing drive-thru patients for COVID-19 at Joint Base Elmendorf-Richardson, Alaska in November 2020. (Photo by Airman 1st Class Emily Farnsworth)

To ensure a seamless, standardized experience for beneficiaries, the DHA is migrating public-facing military medical treatment facility (MTF) websites to TRICARE.mil. Each migrated site will have the same look and feel to improve ease of access for beneficiaries to quickly locate information. The DHA has established 18 guest wireless sites for the continental U.S. to keep patients and their families up to date on the delivery of care. 

The medical community of interest (Med-COI) is a single, enterprise-wide network designed to support military health IT requirements. The desktop-to-datacenter (D2D) program helps standardize the delivery of enterprise services. D2D enables providers and staff access to their personal clinical desktop via any clinical desktop in any MTF.

All Army and Navy MTFs, as well as an increasing number of Air Force MTFs, have received the infrastructure to support the migration to D2D/Med-COI. More than 20 MTFs and their associated clinics have been fully migrated to make them MHS GENESIS ready.

A different, but no less fruitful, creation was a provider “resilience toolkit” for COVID-19 by DHA Connected Health’s mHealth team. The toolkit highlights evidence-based research on self-care tips and health technology tools to promote the resilience of frontline providers and reduce burnout during the pandemic. The toolkit, launched in late March, is being updated to feature a lead video, a series of interview videos with providers, blog posts, a social media toolkit, and more.

“These were existing tools in the DHA digital health portfolio that, when packaged together, met a pressing need in the military health community. The use of digital tools supports social and physical distancing while also allowing our providers an avenue to monitor and improve their stress and anxiety,” said Kelly Blasko, MHS Connected Health Branch mHealth Clinical Integration section lead.

“Based on research from past health crises, we knew that providers were at-risk for the psychological effects of burnout. We saw a drastic increase in the usage of DHA’s recommended digital health tools, ranging from 16% to over 1,000%, during the first six weeks of an awareness campaign,” Blasko said.

The revamped toolkit takes into account lessons learned on provider burnout months into the pandemic. “The self-care strategy and tools continue to fill a need to prevent and alleviate any effects of burnout, increasing provider resilience,” she noted.

In addition, DHA’s Antimicrobial Stewardship app is a centralized platform for promoting standardized practice in treating infectious diseases, including COVID-19.

“The app gathers all the evidence-based resources in one place and is available at your fingertips,” said Dr. Twee Sim, senior medical advisor and chief of the Office of Advanced Clinical Quality Management & Policy Analysis for the DHA. “This is especially important during this pandemic, when providers may be overwhelmed by the multiple and different sources for information.”

The app also supports providers at the point-of-care with relevant guidelines and evidence-based recommendations for treatment.

The app’s information has been reviewed by DHA infectious diseases providers and gives recommendations based on nationally recognized organizations such as the Infectious Diseases Society of America, Centers for Disease Control and Prevention, National Institutes of Health and on the DOD COVID-19 Practice Management Guide.

DHA’s Information Technology & Multimedia Branch (ITMB) is helping to support the needs of the Medical Education and Training Campus (METC) and its students.

The ITMB acquired funding to enhance the cellular signal in the Medical Instructional Facilities, which will help with training and emergency response, METC Public Affairs said. ITMB is migrating its network from the Army to the Med-COI. ITMB coordinated an improved Wi-Fi network across dorms, ships and barracks to support students with remote access to training materials.

The METC has transferred a number of programs of instruction to the College of Allied Health Sciences (CAHS), Uniformed Services University, making CAHS the institution of record for college credit. METC plans to move more programs to CAHS.

In addition, the METC formed a distance and blended learning working group because of the COVID-19 crisis. Although much of the education and training is hands on, several programs stepped up to provide students with remote access to training materials. These actions helped to ensure the safety of students and instructors, as well as to assist students in isolation to keep up with their classmates. To date, 11 programs can use distance and blended learning.

You also may be interested in...

DHA leadership recognizes, advances 60th MDG mission

Article
5/14/2021
Army Lt. Gen. Ronald Place visits Travis Air Force Base

DHA leadership visit 60th Medical Group at Travis AFB.

Recommended Content:

Coronavirus | COVID-19 Vaccine Toolkit | MHS GENESIS

Teamwork, adaptability, service – MTFs shine during COVID-19 pandemic

Article
5/14/2021
People at screening area

MHS readiness was put to the test at the onset of the COVID-19 pandemic, in early 2020.

Recommended Content:

May Toolkit | May Military and Health Observances | COVID-19 Vaccine Toolkit | Coronavirus

Join Us!! Sixth Live COVID-19 Town Hall

Article
5/12/2021
Image describing today's Town Hall with Dr. Paul Scott and COL Clinton K. Murray, MD.  They are with the Walter Reed Army Institute of Research, and will discuss COVID-19 Vaccine Advancement and Trials.

Join us for today's Town Hall with Dr. Paul Scott and COL Clinton K. Murray, MD. They are with the Walter Reed Army Institute of Research, and will discuss COVID-19 Vaccine Advancement and Trials.

Recommended Content:

Coronavirus | COVID-19 Vaccine Efforts | COVID-19 Vaccine Toolkit

MHS Town Hall, May 12, 2021

Video
5/12/2021
MHS and Military OneSource COVID-19 Townhall, Walter Reed Army Institute of Research, Wednesday 12 May

Tune in for another MHS and Military OneSource Town Hall with the Walter Reed Army Institute of Research

Recommended Content:

COVID-19 Vaccine Toolkit | Coronavirus | COVID-19 Vaccine Efforts

Is It Allergies or COVID-19?

Infographic
5/11/2021
Infographic that describes the difference between symptoms of allergies and those related to COVID-19

This Infographic provides a chart that outlines how to tell the difference between COVID-19 and allergy symptoms

Recommended Content:

Symptoms of COVID-19 | Coronavirus | COVID-19 Vaccine Toolkit

Eielson nurse says technology, readiness integral to military nursing

Article
5/10/2021
Military health personnel checking the ears of a patient

Air Force 1st Lt. Katelyn Schoneweis, a clinical nurse at Eielson Medical Clinic at Eielson Air Force Base, Alaska, said technology like MHS GENESIS, working with the Army and her commander’s increased focus on readiness have already benefitted her early in her career.

Recommended Content:

National Nurses Week | MHS GENESIS | Nurses Week

DHA-PI 6205.01: Medical Logistics Guidance for the DoD Coronavirus Disease 2019 (COVID-19) Vaccination Program

Policy

This Defense Health Agency-Procedural Instruction (DHA-PI), based on the authority of References (a) and (b), and in accordance with the guidance of References (c) through (n), establishes the Defense Health Agency's (DHA's) procedures for ordering, receiving, and managing COVID-19 Vaccines inventory and ancillary kits.

Navy nurse steps into Jacksonville community for COVID-19 vaccinations

Article
5/7/2021
Military health personnel wearing face mask discussing the COVID-19 vaccine program

Navy Cmdr. Glenn “Pete” Bradford is aiding the underserved Jacksonville community in COVID-19 vaccination mission

Recommended Content:

COVID-19 Vaccine Toolkit | Coronavirus | COVID-19 Vaccine Efforts

Line Leader Presentation (PDF)

Publication
5/7/2021

This document is identical to the PowerPoint presentation for line leader reference and use.

Recommended Content:

COVID-19 Vaccine Toolkit | Coronavirus | COVID-19 Vaccine Efforts

Reasons to Choose a COVID-19 Vaccine Fact Sheet

Publication
5/7/2021

Leaders and public affairs officers can share this information across channels to continue the vaccine confidence conversation.

Recommended Content:

COVID-19 Vaccine Toolkit | Coronavirus | COVID-19 Vaccine Efforts

Line Leader Presentation PPT

Publication
5/7/2021

Leaders across the Department can leverage this briefing deck to discuss COVID-19 vaccines with their troops. Don't forget to reference speaker notes and to personalize the title slide!

Recommended Content:

COVID-19 Vaccine Toolkit | Coronavirus | COVID-19 Vaccine Efforts

Presentation Companion

Publication
5/7/2021

Leaders and public affairs officers may reference this document. It can be shared with commands to support briefings, or distributed independently to share facts about COVID-19 vaccines.

Recommended Content:

COVID-19 Vaccine Toolkit | Coronavirus | COVID-19 Vaccine Efforts

Nurse and Tech Week: Air Force airmen are battle-tested and ready

Article
5/6/2021
12 COVID-19 patients aboard a C-17 Globemaster III aircraft

For the past year, Air Force nurses and medical technicians have found themselves on the front lines in the battle against the COVID-19 disease.

Recommended Content:

COVID-19 Vaccine Toolkit | National Nurses Week | Technology | Nurses Week | May Toolkit | Coronavirus

DHA, HA leaders discuss MHS Transformation at AHA panel

Article
5/6/2021
Military personnel talking at a podium

Army Lt. Gen. (Dr.) Ronald Place and Dr. Terry Adirim discussed MHS Transformation, MHS GENESIS, and highlighted the DHA’s response to COVID-19 in a virtual roundtable hosted April 12 by the American Hospital Association.

Recommended Content:

MHS GENESIS | MHS Transformation | Genesis of MHS GENESIS | Coronavirus

EACH celebrates National Nurses Week with a reflection on the pandemic

Article
5/6/2021
Military health personnel inputting information into a computer

Evans Army Community Hospital celebrates National Nurses Week 2021.

Recommended Content:

National Nurses Week | Nurses Week | Coronavirus | COVID-19 Vaccine Toolkit
<< < 1 2 3 4 5  ... > >> 
Showing results 1 - 15 Page 1 of 49

DHA Address: 7700 Arlington Boulevard | Suite 5101 | Falls Church, VA | 22042-5101

Some documents are presented in Portable Document Format (PDF). A PDF reader is required for viewing. Download a PDF Reader or learn more about PDFs.