Back to Top Skip to main content Skip to sub-navigation

DHA IT helps beneficiaries, providers and workforce through pandemic

Several military personnel, wearing masks, filling out paperwork. One woman is giving the thumbs up sign Defense Health Agency (DHA) COVID-19-related updates to Military Health System health care information technology systems ensure MHS providers like Navy Seaman Norelle Dry, assigned to Naval Medical Center San Diego, California, can continue to deliver top-tier care to Service members and beneficiaries during the pandemic. DHA IT system updates also helped patients manage their health care virtually and provided Department of Defense leaders timely information on critical medical supplies and equipment. (U.S. Navy photo by Seaman Elisha Smith.)

Recommended Content:

Technology | Coronavirus

Defense Health Agency information technology (DHA IT) teams demonstrated their versatility and responsiveness ensuring Military Health System patients continued to receive high quality health care during the COVID-19 pandemic and throughout 2020. The IT teams also provided innovative tools to MHS health care providers and DHA employees to enable to function during the pandemic.

For patients, they established virtual COVID-19 screenings and appointments, allowing patients to manage their health care online rather than in person at military medical treatment facilities (MTFs) where they could place themselves and others at risk of infection. For providers, they established COVID-19 protocols within electronic health record (EHR) systems and other health care applications enabling them to identify and document infections.

“As soon as the pandemic hit, our teams quickly kicked into high gear to deliver some critical updates to our systems and applications,” said Army Col. Francisco Dominicci, chief, DHA Solution Delivery Division, which sustains more than 60 different MHS health care applications. 

“We made updates to the TRICARE Online Patient Portal (TOL PP) to allow patients to make virtual visits with their providers via the portal,” he explained. “Starting in March, TOL PP facilitated more than 160,000 virtual visit appointments.”

Among other COVID-19 relief efforts, Dominicci said the IT teams worked with DHA Medical Logistics (MEDLOG) to update MEDLOG IT applications to track MHS personal protective equipment (PPE) and other critical medical equipment in real time. They also mapped strategies for tracking vaccine distribution across the Department of Defense. 

“In February, our teams created a Novel Coronavirus query tab in the Electronic Surveillance System for the Early Notification of Community-based Epidemics (ESSENCE) application,” he added. “The following month, they launched a COVID-19 dashboard in ESSENCE that allows users to monitor the number of COVID-19 lab results in real time.”

The IT teams also developed and released a progressive web-based application for Antimicrobial Stewardship with COVID-19 content in April to help providers with needed COVID-19 triage protocols, Dominicci said. 

In March, the IT teams expanded Enterprise Blood Management System-Transfusion (EBMS-T) blood availability reports to the Armed Services Blood Program to include greater inventory level details on all blood components maintained at MTFs. The teams also made configuration changes to EMBS-Donor, enabling donor sites to create labels to track COVID-19 convalescent plasma, which contains antibodies from COVID-19 survivors.   

Dominicci explained how the IT teams deployed a COVID-19 Sentinel Surveillance testing application using TOL PP in the fall. More than 250 users were provisioned across 35 military sites to use the application to gather information at the population level. Surveillance testing is used to monitor the community-level of a disease or to characterize its incidence and prevalence.

The DHA workforce was also able to transition to a telework environment after the IT teams ensured the networks could handle the heavy traffic. They also enabled multiple online collaboration tools, such as video conferencing, to keep the workforce connected.

Along with fighting COVID-19, the IT teams logged other impressive achievements last year. They completed major upgrades to in-patient EHR systems at 46 MTFs around the world in November, Dominicci added. 

In August, the DHA IT team launched the Defense Medical Logistics Standard Support (DMLSS) system at the joint DoD-Department of Veterans Affairs James A. Lovell Federal Health Care Center in North Chicago. The DMLSS launch came after several years of planning, coordination and preparation between the DHA, DOD and VA. 

“The launch represented a major step in replacing the VA’s supply chain IT infrastructure with DMLSS,” Dominicci said. “The end goal is to establish a single DoD-VA health care logistics system for acquiring medical and surgical supplies.”

IT teams also completed conversions of legacy funding systems to the General Fund Enterprise Business System (GFEBS) at 26 Navy MTFs in September, he said. The GFEBS conversions enable DHA financial and funding control of Navy, Army and DHA sites that use DMLSS. 

In December, the teams completed an initiative to migrate 140 public-facing MTF websites to TRICARE.mil. Dominicci said the IT teams worked closely with the MHS Communications office, the Defense Media Activity and MTF public affairs office on the initiative, which should ultimately reduce site sustainment and hosting costs. Returning website users experienced no disruptions, as they were automatically redirected to the new sites. 

“These are just a few of the milestones DHA IT teams achieved in 2020,” emphasized Dominicci . “The IT teams met the pandemic head on and delivered highly effective, innovative solutions across the DHA and MHS.”

You also may be interested in...

Cyberfit Family Crossword Puzzle 2018

Publication
11/7/2018

This crossword puzzle provides tips to keep everyone in your family safe online in cyberspace

Recommended Content:

Technology

DHA-PI 8140.01: Acceptable Use of Defense Health Agency Information Technology (IT) (Updated)

Policy

This Defense Health Agency-Procedural Instruction (DHA-PI), based on the authority of References (a) and (b), and in accordance with the guidance of References (c) through (m), establishes the Defense Health Agency’s (DHA) procedures for acceptable use of DHA IT by authorized and privileged users.

  • Identification #: 8140.01
  • Date: 10/16/2018
  • Type: DHA Procedural Instruction
  • Topics: Technology

Encryption Wizard Info

Presentation
10/15/2018

Encryption Wizard (EW) is simple, strong, Java-based file and folder encryption software for protection of sensitive information, such as FOUO, PII, CUI, and Privacy Act data. This Presentation provides complete details about EW.

Recommended Content:

Technology

October 2018 EDI RX Claims Overview

Presentation
10/15/2018

Recommended Content:

Technology

October 2018 Post Test

Presentation
10/15/2018

Recommended Content:

Technology

October 2018 CVS Caremark Electronic Billing Process

Presentation
10/15/2018

Recommended Content:

Technology

October 2018 Webinar

Presentation
10/15/2018

October 2018 Webinar

Recommended Content:

Technology

Cyberfit Poster Navy Family 2018

Publication
10/5/2018

This poster urges Navy personnel to teach their children online safety.

Recommended Content:

Technology

Cyberfit Poster Baby Monitor 2018

Publication
10/5/2018

This poster urges military families to make sure their baby monitors and home internet connection are properly secure.

Recommended Content:

Technology

Cyberfit Poster: AirForce Family 2018

Publication
10/5/2018

This poster urges AirForce personnel to teach their children online safety.

Recommended Content:

Technology

Cyberfit Poster Guard Your Cell Phone 2018

Publication
10/5/2018

This poster urges military families to keep an eye on their cell phones, as anyone could take them, even their dog.

Recommended Content:

Technology

Cyberfit Poster: Military Family Readiness 2018

Publication
10/5/2018

This poster urges military personnel to teach their children online safety.

Recommended Content:

Technology

Cyberfit Poster: Work with Kids 2018

Publication
10/5/2018

This poster urges military parents to make sure their families are CyberFit.

Recommended Content:

Technology

Cyberfit Poster Think Twice 2018

Publication
10/5/2018

This poster urges military family members to think twice before posting something online.

Recommended Content:

Technology

Cyberfit Fact Sheet: Medical Devices 2018

Fact Sheet
10/5/2018

This Fact Sheet describes medical devices and provides basic guidelines on keeping them secure and safe.

Recommended Content:

Technology
<< < ... 36 37 38 39 40  ... > >> 
Showing results 586 - 600 Page 40 of 42

DHA Address: 7700 Arlington Boulevard | Suite 5101 | Falls Church, VA | 22042-5101

Some documents are presented in Portable Document Format (PDF). A PDF reader is required for viewing. Download a PDF Reader or learn more about PDFs.