Back to Top Skip to main content Skip to sub-navigation

DHA IT helps beneficiaries, providers and workforce through pandemic

Several military personnel, wearing masks, filling out paperwork. One woman is giving the thumbs up sign Defense Health Agency (DHA) COVID-19-related updates to Military Health System health care information technology systems ensure MHS providers like Navy Seaman Norelle Dry, assigned to Naval Medical Center San Diego, California, can continue to deliver top-tier care to Service members and beneficiaries during the pandemic. DHA IT system updates also helped patients manage their health care virtually and provided Department of Defense leaders timely information on critical medical supplies and equipment. (U.S. Navy photo by Seaman Elisha Smith.)

Recommended Content:

Technology | Coronavirus

Defense Health Agency information technology (DHA IT) teams demonstrated their versatility and responsiveness ensuring Military Health System patients continued to receive high quality health care during the COVID-19 pandemic and throughout 2020. The IT teams also provided innovative tools to MHS health care providers and DHA employees to enable to function during the pandemic.

For patients, they established virtual COVID-19 screenings and appointments, allowing patients to manage their health care online rather than in person at military medical treatment facilities (MTFs) where they could place themselves and others at risk of infection. For providers, they established COVID-19 protocols within electronic health record (EHR) systems and other health care applications enabling them to identify and document infections.

“As soon as the pandemic hit, our teams quickly kicked into high gear to deliver some critical updates to our systems and applications,” said Army Col. Francisco Dominicci, chief, DHA Solution Delivery Division, which sustains more than 60 different MHS health care applications. 

“We made updates to the TRICARE Online Patient Portal (TOL PP) to allow patients to make virtual visits with their providers via the portal,” he explained. “Starting in March, TOL PP facilitated more than 160,000 virtual visit appointments.”

Among other COVID-19 relief efforts, Dominicci said the IT teams worked with DHA Medical Logistics (MEDLOG) to update MEDLOG IT applications to track MHS personal protective equipment (PPE) and other critical medical equipment in real time. They also mapped strategies for tracking vaccine distribution across the Department of Defense. 

“In February, our teams created a Novel Coronavirus query tab in the Electronic Surveillance System for the Early Notification of Community-based Epidemics (ESSENCE) application,” he added. “The following month, they launched a COVID-19 dashboard in ESSENCE that allows users to monitor the number of COVID-19 lab results in real time.”

The IT teams also developed and released a progressive web-based application for Antimicrobial Stewardship with COVID-19 content in April to help providers with needed COVID-19 triage protocols, Dominicci said. 

In March, the IT teams expanded Enterprise Blood Management System-Transfusion (EBMS-T) blood availability reports to the Armed Services Blood Program to include greater inventory level details on all blood components maintained at MTFs. The teams also made configuration changes to EMBS-Donor, enabling donor sites to create labels to track COVID-19 convalescent plasma, which contains antibodies from COVID-19 survivors.   

Dominicci explained how the IT teams deployed a COVID-19 Sentinel Surveillance testing application using TOL PP in the fall. More than 250 users were provisioned across 35 military sites to use the application to gather information at the population level. Surveillance testing is used to monitor the community-level of a disease or to characterize its incidence and prevalence.

The DHA workforce was also able to transition to a telework environment after the IT teams ensured the networks could handle the heavy traffic. They also enabled multiple online collaboration tools, such as video conferencing, to keep the workforce connected.

Along with fighting COVID-19, the IT teams logged other impressive achievements last year. They completed major upgrades to in-patient EHR systems at 46 MTFs around the world in November, Dominicci added. 

In August, the DHA IT team launched the Defense Medical Logistics Standard Support (DMLSS) system at the joint DoD-Department of Veterans Affairs James A. Lovell Federal Health Care Center in North Chicago. The DMLSS launch came after several years of planning, coordination and preparation between the DHA, DOD and VA. 

“The launch represented a major step in replacing the VA’s supply chain IT infrastructure with DMLSS,” Dominicci said. “The end goal is to establish a single DoD-VA health care logistics system for acquiring medical and surgical supplies.”

IT teams also completed conversions of legacy funding systems to the General Fund Enterprise Business System (GFEBS) at 26 Navy MTFs in September, he said. The GFEBS conversions enable DHA financial and funding control of Navy, Army and DHA sites that use DMLSS. 

In December, the teams completed an initiative to migrate 140 public-facing MTF websites to TRICARE.mil. Dominicci said the IT teams worked closely with the MHS Communications office, the Defense Media Activity and MTF public affairs office on the initiative, which should ultimately reduce site sustainment and hosting costs. Returning website users experienced no disruptions, as they were automatically redirected to the new sites. 

“These are just a few of the milestones DHA IT teams achieved in 2020,” emphasized Dominicci . “The IT teams met the pandemic head on and delivered highly effective, innovative solutions across the DHA and MHS.”

You also may be interested in...

Specialized team assists Navajo Nation COVID-19 response

Article
3/16/2021
Military personnel wearing face mask posing for a picture

An RRRT is a small team comprised of specialized individuals that can be deployed to rural locations of the country.

Recommended Content:

MHS Toolkits and Branding Guidance | Coronavirus

Army Reserve nurse assists with Federal COVID response in Arizona

Article
3/15/2021
Military personnel posing for a picture while driving a truck

Celeski brought experience in COVID-19 care from her civilian position as a registered nurse with the Veterans Affairs medical system in San Antonio.

Recommended Content:

MHS Toolkits and Branding Guidance | MHS Toolkits and Branding Guidance | Coronavirus | COVID-19 Vaccine Efforts | COVID-19 Vaccine Toolkit | Nursing in the Military Health System

NMRTC Bremerton nurse supports the COVID-19 vaccine effort

Article
3/12/2021
Military health personnel wearing a face mask posing for a picture

Bremerton nurse oversees several hundred beneficiaries given their initial dose of COVID-19 vaccine.

Recommended Content:

Coronavirus | COVID-19 Vaccine Efforts | MHS Toolkits and Branding Guidance

Naval Air Facility El Centro administers COVID-19 vaccine

Article
3/12/2021
Military health personnel administering the COVID-19 vaccine

Sailors and select Department of Defense civilians at Naval Air Facility EL Centro in California began receiving their COVID-19 vaccines in early March.

Recommended Content:

COVID-19 Considerations | Coronavirus | COVID-19 Vaccine Efforts | MHS Toolkits and Branding Guidance | COVID-19 Vaccine Toolkit

Patient Safety Awareness Week 2021 highlights role of technology

Article
3/12/2021
A graphic with the words "Patient Safety Awareness Week 2021 March 14-20

Patient Safety Awareness Week brings awareness to health care safety and promotes patient safety practices.

Recommended Content:

Patient Safety | Technology | Patient Safety Awards Program | Patient Safety Awareness Week | HRO Awards - Previous Winners | Brain Injury Awareness Toolkit | Patient Safety Awareness Week

Q&A: Are COVID-19 Vaccines Safe and Effective?

Article
3/11/2021
Military health personnel wearing a face mask and a face shield administering the COVID-19 vaccine

Military Health System provides answers to COVID-19 vaccine questions.

Recommended Content:

MHS Toolkits and Branding Guidance | MHS Toolkits and Branding Guidance | Coronavirus | COVID-19 Vaccine Efforts | COVID-19 Vaccine Toolkit

Get the COVID-19 vaccine you can and get it now, Fauci and Place say

Article
3/11/2021
Image of military personnel wearing a face mask receiving the COVID-19 vaccine. Click to open a larger version of the image.

Get the COVID-19 vaccine, whichever you can, as soon as you can is the message from Dr. Fauci and DHA chief Dr. Place

Recommended Content:

MHS Toolkits and Branding Guidance | MHS Toolkits and Branding Guidance | Coronavirus | COVID-19 Vaccine Efforts | COVID-19 Vaccine Toolkit

MHS GENESIS MassVax system rolling out with COVID19 vaccines

Article
3/9/2021
Military personnel wearing face mask sitting in a line waiting for their COVID-19 vaccine

The new MHS GENESIS MassVax record-keeping tool is expediting and simplifying the process of COVID-19 vaccinations across the DOD

Recommended Content:

Coronavirus | COVID-19 Vaccine Efforts | Electronic Health Record: MHS GENESIS | MHS Toolkits and Branding Guidance | COVID-19 Vaccine Toolkit | MHS GENESIS Toolkit | Health Innovation Month

DOD identifies more troops to help administer COVID-19 vaccine

Article
3/9/2021
Military personnel wearing a face mask filling up syringes with the COVID-19 vaccine

The DHA supports the DoD's administering COVID-19 vaccinations at community vaccination centers around the country.

Recommended Content:

Coronavirus | COVID-19 Vaccine Efforts | MHS Toolkits and Branding Guidance | COVID-19 Vaccine Toolkit

WWII soldier and his wife receive COVID-19 vaccine

Article
3/5/2021
Military personnel wearing a mask, giving the COVID-19 vaccine to a veteran wearing a mask

Beck’s arrival signals a new phase of Fort Carson’s COVID-19 vaccination efforts for TRICARE beneficiaries 75 and older.

Recommended Content:

Coronavirus | COVID-19 Vaccine Efforts | COVID-19 Vaccine Toolkit

Army Recruiter volunteers to administer COVID-19 vaccination

Article
3/2/2021
Military health personnel wearing a face mask giving someone the COVID-19 Vaccine

Army Master Sgt. Carolyn Lange has kept up her skills as a licensed practical nurse by administering COVID-19 vaccines on Fort George G. Meade in Maryland

Recommended Content:

Coronavirus | COVID-19 Vaccine Efforts | MHS Toolkits and Branding Guidance | MHS Toolkits and Branding Guidance | COVID-19 Vaccine Toolkit | Nursing in the Military Health System

NMCSD launches MHS GENESIS

Article
3/2/2021
Military personnel wearing face mask standing in front of the Naval Medical Center in San Diego cutting a red ribbon

Naval Medical Center San Diego deploys MHS GENESIS over the weekend.

Recommended Content:

Electronic Health Record: MHS GENESIS | Technology | MHS GENESIS Toolkit

COVID-19: DOD vaccinates more than 1 million beneficiaries worldwide

Article
3/1/2021
Military personnel wearing face mask standing in line to receive their COVID-19 Vaccine

As DOD surpasses the administration of 1 million COVID-19 vaccine shots in arms, leaders reflect on how each military treatment facility community made the success possible, despite challenges.

Recommended Content:

Coronavirus | COVID-19 Vaccine Efforts | MHS Toolkits and Branding Guidance | MHS Toolkits and Branding Guidance | COVID-19 Vaccine Toolkit

DOD officials provide COVID-19 response update

Article
3/1/2021
Military personnel wearing a face mask handling prescription refills at a pharmacy

DoD officials present update on COVID-19 response efforts

Recommended Content:

Coronavirus | MHS Toolkits and Branding Guidance | MHS Toolkits and Branding Guidance | COVID-19 Vaccine Efforts | COVID-19 Vaccine Toolkit

Cardiovascular providers counter pandemic-induced sedentary lifestyle

Article
2/26/2021
Military health personnel sticking an IV in a patient's arm

COVID-19 fears likely affecting cardiovascular care but not at military medical treatment facilities.

Recommended Content:

Coronavirus | Heart Health | Medical and Dental Preventive Care Fitness | Heart Health Toolkit | Heart Health Toolkit
<< < ... 6 7 8 9 10  ... > >> 
Showing results 91 - 105 Page 7 of 28

DHA Address: 7700 Arlington Boulevard | Suite 5101 | Falls Church, VA | 22042-5101

Some documents are presented in Portable Document Format (PDF). A PDF reader is required for viewing. Download a PDF Reader or learn more about PDFs.