Back to Top Skip to main content Skip to sub-navigation

DHA Appointing Portal simplifies signing up for COVID-19 vaccination

Image of military health personnel wearing a face mask scheduling COVID-19 vaccine shots. Click to open a larger version of the image. An Airman navigates the DHA Appointing Portal to schedule a COVID-19 vaccine at Hanscom Air Force Base, Massachusetts, April 6. The portal allows service members, civilian employees, and TRICARE beneficiaries to schedule vaccine doses at their installation’s vaccination sites (Photo by: Todd Maki, 66th Air Base Group Public Affairs).

Recommended Content:

Coronavirus and the COVID-19 Vaccine | Coronavirus and the COVID-19 Vaccine | Coronavirus | COVID-19 Vaccine Efforts | Health Innovation Toolkit

When a new online and easy-to-use COVID-19 vaccine appointment portal was launched as a pilot program at 28 military medical treatment facilities last December, the hope was to expand it globally in the first few months of 2021.

That goal is being accomplished, and in the last month, military service members and beneficiaries around the world have been able to quickly and easily make their own COVID-19 vaccination appointments using the tool, called the DHA Appointing Portal (DAP).

"DAP is a simple online tool to help patients schedule the time and date for your COVID-19 vaccine appointment at your closest military hospital or clinic," said Air Force Lt. Col. Regina Tow, project manager, DHA COVID-19 Vaccine Information Technology Planning. "It's accessible from outside the Department of Defense network on any computer, tablet, or smartphone."

The innovation originated at Madigan Army Medical Center, Joint Base Lewis-McChord in Washington state, last year, and after the pilot, it is now "stood up from Landstuhl (Medical Center), Germany, all the way to Korea," said Rick Barnhill, deputy chief medical information officer at Madigan Army Medical Center, JBL-M. Barnhill was quick to credit his lead computer scientist, Scott Evans, with development of the low-cost tool.

Army Maj. Heather Woodruff, chief of the Clinical Systems Support Department for the Directorate of Healthcare Operations at Fort Belvoir Community Hospital in Virginia, was involved with the pilot program.

"Across our Military Health System, one of our biggest constraints was having a good scheduling platform for our beneficiaries and for those (non-military) personnel eligible to receive the COVID-19 vaccine," said Woodruff, DAP's administrator at Fort Belvoir. "We didn't have an appointing center ... and not everybody had access to TRICARE online, so it was really kind of challenging.

Rick Barnhill sitting in front of a screen with all the COVID-19 vaccination appointments scheduled
Rick Barnhill, the deputy chief of informatics, sits in front of a screen displaying the COVID-19 vaccination appointment scheduling application that he and his team created at Madigan Army Medical Center on Joint Base Lewis-McChord, Washington, that has been adopted as the scheduler by Defense Health Agency (Photo by: Madigan Army Medical Center Public Affairs).

Woodruff noted that she and her colleagues were using Excel spreadsheets to fashion together bookings for different agencies, made more complicated by the tiered system of priority for those eligible for the vaccines over the winter.

"What we really needed and what this portal has done is given us the capability to have a non-restrictive appointing platform that can be accessed from any network for patients to schedule," she said. "They don't have to have a (Common Access Card), they don't have to be on a military network. They can do it from their personal computers, their personal Wi-Fi. It has allowed us to maximize patient appointments - getting as many people through the door as we can.

Navy Master Chief Petty Officer Kenneth Puckett, senior enlisted leader at Naval Medical Readiness Training Unit in Groton, Connecticut, said his command was only in the initial weeks of the rollout of DAP, transitioning from the U.S. Fleet Forces mid-Atlantic region's Vaccine Tasking Order process. April 12 was Groton's first full day of use for the portal.

"On our end we did not have any bugs or issues with it," Puckett said. "Any first day jitters were based on communications, like instructions on the greeting page that weren't followed, but nothing inherent to the web site."

Groton capped its doses per day to 100 to start.

The sites are all centrally hosted on servers at Madigan.

"Nobody has to load anything at their hospital, or locally - we have it all here for them," Barnhill said.

the DAP logo
For more information about the DAP, see Schedule Your COVID Vaccine Appointment with DHA Appointing Portal: https://newsroom.tricare.mil/Articles/Article/2570153/schedule-your-covid-vaccine-appointment-with-dha-appointing-portal

The sites have unique landing pages that detail eligible patient groups and which vaccine is being used. These vary and are subject to change daily. The Dunham Army Health Clinic in Pennsylvania, for example, recently showed a week-by-week dose eligibility breakdown for April and May. Meanwhile, at seven sites on Okinawa, Japan, vaccines were already available for anyone 18 and over, with no medical condition required.

But the sites are otherwise uniform in their intuitive step-by-step list of pages, which lead the user to a calendar that outlines days with appointments. Once you click on an appointment time, a short questionnaire is filled out and one's request for an appointment is sent to the MTF.

As with any new software platform, the sites have not been without bugs from the admin side. Issues are brought to DHA's attention to work with the developers to make corrections, Woodruff said, adding that she's confident hurdles can be overcome quickly. Even with a few bugs, the portal is an invaluable tool where none existed before, she said.

Since last month, hundreds more sites have been fielded. Use of the system is not mandatory, but if a site chooses not to use DAP, it must use another DHA-approved documentation method. The DHA offers weekly DAP training sessions to demonstrate system functionality and to educate MTFs about system capabilities.

"It's pretty simple, pretty straightforward, easy to get into, easy to book," said Puckett.

The sites will be adaptable for other future uses.

"You can modify this for any immunization or appointment type, so, say for next fall and flu season, you could certainly (schedule) your flu shots through this (portal)," Barnhill explained. "Boosters for COVID vaccinations, we could add that in. School physicals...there's a lot of different things you can do with a web tool like this as far as setting people up for events and care."

The DAP is just one of the available paths to make a vaccine appointment. The Military Health System has several tools to help TRICARE beneficiaries and DOD community members schedule a COVID-19 vaccine appointment. Those individuals who are eligible and authorized can visit TRICARE COVID-19 Vaccine Appointments Directory, to see what appointment tools each location within the MHS is using.

More information about the DAP can be found in the DAP toolkit

You also may be interested in...

The COVID-19 pandemic, one year later in the DOD

Article
3/22/2021
A photo of a hospital ship

Timeline of events as the COVID-19 pandemic took over 2020.

Recommended Content:

MHS Toolkits and Branding Guidance | MHS Toolkits and Branding Guidance | Coronavirus | COVID-19 Vaccine Efforts | Coronavirus and the COVID-19 Vaccine

Army Wounded Warrior perseveres despite COVID-19

Article
3/19/2021
Picture of military personnel wearing a face mask and shooting a bow and arrow

Army Wounded Warrior preserves through COVID-19 pandemic through continued physical activities.

Recommended Content:

Warrior Care | Coronavirus | MHS Toolkits and Branding Guidance | Coronavirus and the COVID-19 Vaccine

Health surveillance advances military medicine over past 30 years

Article
3/17/2021
Military personnel crouched on the ground

Thirty years improvements in data collection, automation, and transmission have allowed for the creation of robust longitudinal health surveillance records on military populations.

Recommended Content:

Armed Forces Health Surveillance Division | Data Management and Technical Support | DOD Serum Repository | Health Innovation Toolkit

Specialized team assists Navajo Nation COVID-19 response

Article
3/16/2021
Military personnel wearing face mask posing for a picture

An RRRT is a small team comprised of specialized individuals that can be deployed to rural locations of the country.

Recommended Content:

MHS Toolkits and Branding Guidance | Coronavirus

Army Reserve nurse assists with Federal COVID response in Arizona

Article
3/15/2021
Military personnel posing for a picture while driving a truck

Celeski brought experience in COVID-19 care from her civilian position as a registered nurse with the Veterans Affairs medical system in San Antonio.

Recommended Content:

MHS Toolkits and Branding Guidance | MHS Toolkits and Branding Guidance | Coronavirus | COVID-19 Vaccine Efforts | Coronavirus and the COVID-19 Vaccine | Nursing in the Military Health System

NMRTC Bremerton nurse supports the COVID-19 vaccine effort

Article
3/12/2021
Military health personnel wearing a face mask posing for a picture

Bremerton nurse oversees several hundred beneficiaries given their initial dose of COVID-19 vaccine.

Recommended Content:

Coronavirus | COVID-19 Vaccine Efforts | MHS Toolkits and Branding Guidance

Naval Air Facility El Centro administers COVID-19 vaccine

Article
3/12/2021
Military health personnel administering the COVID-19 vaccine

Sailors and select Department of Defense civilians at Naval Air Facility EL Centro in California began receiving their COVID-19 vaccines in early March.

Recommended Content:

COVID-19 Considerations | Coronavirus | COVID-19 Vaccine Efforts | MHS Toolkits and Branding Guidance | Coronavirus and the COVID-19 Vaccine

Army Announces FDA Clearance of Field Deployable TBI Blood Test

Article
3/12/2021
Military personnel standing in the snow preparing to fire a missile

The US Army announced Food & Drug Administration clearance of a field-deployable traumatic brain injury blood test.

Recommended Content:

Traumatic Brain Injury | Brain Injury Awareness To Improve Readiness | Brain Injury Awareness To Improve Readiness | Brain Injury Awareness To Improve Readiness | Brain Injury Awareness To Improve Readiness | Traumatic Brain Injury | Brain Injury Awareness To Improve Readiness | Health Innovation Toolkit

Q&A: Are COVID-19 Vaccines Safe and Effective?

Article
3/11/2021
Military health personnel wearing a face mask and a face shield administering the COVID-19 vaccine

Military Health System provides answers to COVID-19 vaccine questions.

Recommended Content:

MHS Toolkits and Branding Guidance | MHS Toolkits and Branding Guidance | Coronavirus | COVID-19 Vaccine Efforts | Coronavirus and the COVID-19 Vaccine

Get the COVID-19 vaccine you can and get it now, Fauci and Place say

Article
3/11/2021
Image of military personnel wearing a face mask receiving the COVID-19 vaccine. Click to open a larger version of the image.

Get the COVID-19 vaccine, whichever you can, as soon as you can is the message from Dr. Fauci and DHA chief Dr. Place

Recommended Content:

MHS Toolkits and Branding Guidance | MHS Toolkits and Branding Guidance | Coronavirus | COVID-19 Vaccine Efforts | Coronavirus and the COVID-19 Vaccine

DOD identifies more troops to help administer COVID-19 vaccine

Article
3/9/2021
Military personnel wearing a face mask filling up syringes with the COVID-19 vaccine

The DHA supports the DoD's administering COVID-19 vaccinations at community vaccination centers around the country.

Recommended Content:

Coronavirus | COVID-19 Vaccine Efforts | MHS Toolkits and Branding Guidance | Coronavirus and the COVID-19 Vaccine

MHS GENESIS MassVax System Rolling Out with COVID-19 Vaccines

Article
3/9/2021
Military personnel wearing face mask sitting in a line waiting for their COVID-19 vaccine

The new MHS GENESIS MassVax record-keeping tool is expediting and simplifying the process of COVID-19 vaccinations across the DOD

Recommended Content:

Coronavirus | COVID-19 Vaccine Efforts | Electronic Health Record: MHS GENESIS | MHS GENESIS Toolkit | Health Innovation Toolkit

WWII soldier and his wife receive COVID-19 vaccine

Article
3/5/2021
Military personnel wearing a mask, giving the COVID-19 vaccine to a veteran wearing a mask

Beck’s arrival signals a new phase of Fort Carson’s COVID-19 vaccination efforts for TRICARE beneficiaries 75 and older.

Recommended Content:

Coronavirus | COVID-19 Vaccine Efforts | Coronavirus and the COVID-19 Vaccine

Army Recruiter volunteers to administer COVID-19 vaccination

Article
3/2/2021
Military health personnel wearing a face mask giving someone the COVID-19 Vaccine

Army Master Sgt. Carolyn Lange has kept up her skills as a licensed practical nurse by administering COVID-19 vaccines on Fort George G. Meade in Maryland

Recommended Content:

Coronavirus | COVID-19 Vaccine Efforts | MHS Toolkits and Branding Guidance | MHS Toolkits and Branding Guidance | Coronavirus and the COVID-19 Vaccine | Nursing in the Military Health System

DOD officials provide COVID-19 response update

Article
3/1/2021
Military personnel wearing a face mask handling prescription refills at a pharmacy

DoD officials present update on COVID-19 response efforts

Recommended Content:

Coronavirus | MHS Toolkits and Branding Guidance | MHS Toolkits and Branding Guidance | COVID-19 Vaccine Efforts | Coronavirus and the COVID-19 Vaccine
<< < ... 6 7 8 9 10  ... > >> 
Showing results 106 - 120 Page 8 of 18
Refine your search
Last Updated: February 15, 2022

DHA Address: 7700 Arlington Boulevard | Suite 5101 | Falls Church, VA | 22042-5101

Some documents are presented in Portable Document Format (PDF). A PDF reader is required for viewing. Download a PDF Reader or learn more about PDFs.