Skip to main content

Military Health System

Connected Health Hosts DHA Digital Health Virtual Summit

Image of MHS providers discuss the new MHS Video Connect at the second Digital Health Virtual Summit. MHS providers discuss the new MHS Video Connect at the second Digital Health Virtual Summit

Recommended Content:

MHS Video Connect | Health Care Administration & Operations

The second Digital Health Virtual Summit occurred on Nov. 9 to educate attendees about the Defense Health Agency's new standard telehealth solution: MHS Video Connect.

After opening remarks, the event started with the Superuser Roundtable: Provider Pioneers who shared first-hand experience using MHS Video Connect. Army Lt. Col. (Dr.) Robert Cornfeld, pediatric gastroenterologist, Madigan Army Medical Center, moderated the roundtable and welcomed Army Lt. Col. (Dr.) Ryan Brennan; Dr. Johnson Chang; Navy Cmdr. (Dr.) William Chin; and Navy Lt. Cmdr. (Dr.) Isaac Schwartz.

All five providers spoke about the benefits of virtual health for the patient. They explained how they learned to provide care to beneficiaries in remote locations, efficiently see more beneficiaries, provide specialty services to more beneficiaries, and save money by conducting certain visits virtually when appropriate.

"As physicians, I genuinely believe that we have to lead the MHS Video Connect efforts to reimagine patient access and health care delivery in both the garrison and operational spaces," Cornfeld stated.

Like any change, it may take time for patients and providers to get comfortable with the new technology. Thus far, providers said they found the learning curve to virtual health was minimal; beneficiaries of all ages did not struggle adapting to the new technology. More importantly, the providers preferred MHS Video Connect over other video services because it was compliant with federal privacy laws, safe, and secure.

"One of the advantages of virtual health is it really allows us to expand our medical capabilities and expertise across the country and across the world – a huge win for virtual health and for our patients, which matter most," Brennan said.

After the roundtable, Brennan came back to the summit and was joined by his patient, Army Spc. Bryan Hamrick, who serves in the Army's Transportation Corps at Fort Wainwright, Alaska.

Hamrick shared the patient perspective of using MHS Video Connect. At his duty station, he has access to primary care providers, but did not have a local specialist for the back pain he was experiencing.

Through MHS Video Connect, he was able to meet with Brennan, a neurosurgeon, review the film that was done locally, and do some minor mobility tests while video chatting with Brennan.

From that meeting Brennan was able to do an evaluation, inform Hamrick of his choices, and save him from flying down to Joint Base Lewis-McChord in Washington for an initial visit. Brennan determined Hamrick did need surgery. However time away from his family and unit was reduced by using MHS Video Connect. Hamrick and Brennan said they have been able to do post-op visits over MHS Video Connect, and a local provider was able to remove staples from Hamrick.

Hamrick explained how he received the same, if not better, care by integrating the MHS Video Connect platform into his care. He said his in-person visits were more effective because he could discuss details prior to meeting in person. He enjoyed the process so much that he has recommended MHS Video Connect to other service members.

Vicky Cruz and Jason Houchins joined the Digital Health Virtual Summit to give a detailed demonstration of the MHS Video Connect platform. The demo covered both the provider and beneficiary view. They explained everything from scheduling and email and video checks, to consent and other key information needed when conducting an MHS Video Connect appointment.

The Second Digital Health Virtual Summit wrapped up with a question and answer session with Air Force Lt. Col. John DaLomba, DHA solution owner for MHS Video Connect; and David Gravseth, assistant program manager for Virtual Health, DOD Healthcare Management System Modernization.

"MHS Video Connect is a conduit to enable communication between a patient and a provider," said DaLomba when discussing how MHS Video Connect will improve care for beneficiaries.

"The philosophy of [MHS] Video Connect is ease of use and flexibility. You can use it whether you're at a [military treatment facility], at home, or on a mobile network," Gravseth stated.

MHS Video Connect allows Military Health System beneficiaries enrolled at any military hospital or clinic to conveniently meet with their care team through secure, live video on any internet-connected device.

You can find more information about MHS Video Connect here.

You also may be interested in...

3D Mammogram Screensaver

Photo
12/17/2019
3D Mammogram Screensaver

Share this screensaver to spread the word about 3-D Mammography coverage

Recommended Content:

Health Care Administration & Operations | Information for Patients: About TRICARE

Study on the Treatment of TRICARE Beneficiaries who are Residents of Puerto Rico

Congressional Testimony
4/17/2019

HR 5515, NDAA Conference Report for FY 2019, 115-874, Pg. 896

Recommended Content:

Information for Patients: About TRICARE | Health Care Administration & Operations

Deployment Health Centers Review, 2016-2017

Report
8/21/2017

This report summarizes the findings and recommendations from its independent review of the Deployment Health Centers (DHCs).

Recommended Content:

Health Care Administration & Operations

Army MEDCOM Regulation 40-41: Medical Service – The Patient Safety Program

Policy

This regulation outlines the activities of the Army Medical Department (AMEDD) Patient Safety Program (PSP) to identify and centrally report actual and potential events in medical/dental systems and processes and to improve patient safety and healthcare quality throughout the AMEDD.

USNS Mercy: Deployable Medical Center

Video
4/11/2017
USNS Mercy: Deployable Medical Center

U.S. Navy Sailors and Military Sealift Command civilian mariners explain the mission of the USNS Mercy and its capabilities.

Recommended Content:

Health Readiness & Combat Support | Health Care Administration & Operations

Why do you want to be a military doctor?

Video
3/30/2017
Why do you want to be a military doctor?

During the 2017 Military Health System Female Physician Leadership Conference, we asked some military medical students and junior officers to share why they want to be a military medical doctor.

Recommended Content:

Health Care Administration & Operations | Health Care Administration & Operations | Military Hospitals and Clinics

Agenda: February 9, 2017

Meeting Reference
2/9/2017

Agenda for the February 9, 2017 DHB Meeting

Recommended Content:

Research & Innovation | Health Care Administration & Operations

Tasking Update Pediatric Health Care Services

Presentation
2/9/2017

Tasking Update: Pediatric Health Care Services

Recommended Content:

Health Readiness & Combat Support | Health Care Administration & Operations

Overview of Coast Guard Health Services

Presentation
2/9/2017

Overview of Coast Guard Health Services

Recommended Content:

Our History | Health Care Administration & Operations

Tasking Update Deployment Health Centers Review

Presentation
2/9/2017

Tasking Update: Deployment Health Centers Review

Recommended Content:

Health Care Administration & Operations

Mechanical Ventilation Methods in Transport of Critically Injured Patients

Presentation
11/1/2016

Mechanical Ventilation Methods in Transport of Critically Injured Patients

Recommended Content:

Health Care Administration & Operations | Research & Innovation

Pediatric Care in the Military Health System

Presentation
11/1/2016

Pediatric Care in the Military Health System briefing to the Defense Health Board, Nov. 1, 2016.

Recommended Content:

Health Care Administration & Operations | Public Health

Deployment Health Centers Review

Presentation
8/9/2016

Recommended Content:

Public Health | Health Care Administration & Operations

A National Trauma Care System

Presentation
8/9/2016

A National Trauma Care System: Integrating Military and Civilian Trauma Systems to Achieve Zero Preventable Deaths After Injury

Recommended Content:

Health Readiness & Combat Support | Research & Innovation | Health Care Administration & Operations

Defense Health Agency: A Joint, Integrated Premier System of Health

Publication
8/2/2016

This brochure describes the Defense Health Agency, its mission and includes resources for more information.

Recommended Content:

Health Care Administration & Operations
<< < 1 2 3 4 5  ... > >> 
Showing results 31 - 45 Page 3 of 8
Refine your search
Last Updated: February 18, 2022
Follow us on Instagram Follow us on LinkedIn Follow us on Facebook Follow us on Twitter Follow us on YouTube Sign up on GovDelivery