Skip main navigation

Military Health System

Clear Your Browser Cache

This website has recently undergone changes. Users finding unexpected concerns may care to clear their browser's cache to ensure a seamless experience.

Caregiver Wife’s Support Instrumental to Wounded Warrior’s Recovery

Image of Retired Air Force Tech Sgt. Eric Heldman staying active. Retired Air Force Tech Sgt. Eric Heideman stays active with adaptive sports, including shooting with a precision air rifle, swimming, archery, and riding a recumbent bike for exercise and fun, which help his anxiety and PTSD (Courtesy of Crystal and Eric Heideman).

Rural Wisconsin natives Eric and Crystal Heideman love the outdoors, particularly water activities.

As a young married couple with a toddler, they decided the Air Force was a good career option for their family. In 1998, when Eric was 23 years old, he enlisted as a ground transportation specialist.

Like many service members from that era, Eric deployed regularly to support the wars in Iraq and Afghanistan.

On his sixth deployment, in 2012, Eric's vehicle was in a rollover accident in Afghanistan. At the time, he pushed through. "When you're in a combat zone, you just keep going," said Crystal. "If you got all your limbs, you just keep going - and that's what he did."

But his wife now believes that he sustained significant injuries that would begin to change his life. "It was when he got back that I started noticing some changes in him," his wife recalled.

Eric's list of injuries and his diagnosis would expand in the next few years, rendering him physically and cognitively unable to handle many routine life tasks. His wife is now a full-time caregiver, helping Eric with daily tasks and managing his ongoing care and therapy with the help of the Air Force Wounded Warrior (AFW2) program.

A Bumpy Road

Just eight months after returning home from his sixth deployment, Eric shipped out again for his seventh. He was withdrawn and moody. His wife knew something was wrong, but she could not figure out exactly what it was.

"We didn't get a whole lot of time at home to reintegrate between deployments," Crystal said. "There wasn't a whole lot of downtime where I could really see how my husband was."

It was during that seventh deployment that she noticed Eric begin to shut down. "He completely separated from us - he didn't speak to us much," she said.

"He completely immersed himself into work, because he had a lot to do," she said. "And it was easy to ignore everything going on at home and inside his head."

Then, in 2016, after yet another deployment - his ninth and final mission overseas - Eric, a tech sergeant at the time, was medically evacuated due to mental health concerns.

Approximately two weeks after getting home, Eric fell off a 12-foot ladder. "He broke both of his arms," Crystal said. "He ended up with a year-long bone infection and multiple surgeries."

That was when the Heidemans got involved with the AFW2 program. His recovery care case manager began to connect all his injuries and make sense of his constellation of symptoms. Eric was diagnosed with post-traumatic stress disorder, a traumatic brain injury, major depressive disorder as well as cognitive delays and memory issues due to a lesion on his brain.

Crystal Heideman posing with her husband Crystal Heideman and her husband of 25 years, retired Air Force Tech Sgt. Eric Heideman, got involved with the Air Force Wounded Warrior program after his return home from a ninth deployment. They have navigated retirement, injuries, and recovery together, remaining optimistic and staying active (Courtesy of Crystal and Eric Heideman).

He also has non-epileptic seizures and foot drop, which is the inability to raise the front part of the foot due to weakness or paralysis of the muscles. It's usually caused by neurological, muscular, or anatomical problems. "And hearing loss, let's not forget the hearing loss," Crystal recalled.

AFW2 Support Adjusting

Since then, the AFW2 program has supported the Heideman's health care journey. At first, there were multiple visits to military hospitals every week to see specialists, including mental health providers, physical therapists, neurologists, and others.

The program also advocated to get Eric medically retired from the Air Force and helped with their transition to the Department of Veterans Affairs health system.

Soon after being medically retired following 20 years of service, Eric and Crystal took their recreational vehicle and began traveling the country to spend time together, managing his health care via telehealth appointments. But when Eric started developing seizures, traveling like that no longer seemed safe.

They chose to settle in Virginia so they could be close to the water and halfway between their two kids. Their son Kyle lives in Florida; and their daughter, who is expecting her first child, was living in Wisconsin.

Today, almost three years into adjusting to his retirement, Eric's care has boiled down to a daily routine. "As far as medical appointments go, they've kind of simmered down" said Crystal."

He does physical therapy every other week. He sees a neurologist several times a year. He also periodically goes to a seizure clinic and gets a brain MRI every six months.

"We have a plan, and we know what we're doing moving forward, so we don't need to see everybody as often," she said.

Still, "he talks to his therapist every week, no matter what."

His Story Is Also Hers

Crystal's role as a full-time caregiver and wife never ends. "Our stories are so much interconnected," she said. "I don't know how to separate his personal stuff from my stuff, because, well, in the long run, it was part of my story."

"Crystal is always there to make sure Eric is okay. She makes sure he takes his medication. She makes sure that he eats well and remembers to turns off the stove. She helps manage the household and his medical appointments. "I watch him losing his identity daily," she said. "And I try so hard not to allow that to happen."

Their biggest struggle, she said, has been managing the seizures, because "we don't know if we're doing everything we can to help eliminate them."

Crystal explained that Eric suffers from non-epileptic seizures, which are triggered by PTSD and anxiety and cannot be treated with medication or surgery.

Retired Air Force Tech Sgt. Eric Heideman riding a bike Retired Air Force Tech Sgt. Eric Heideman rides a recumbent bike adapted with two wheels in the front to help keep his balance. He got involved in adaptive sports to stay active and help his anxiety and PTSD following medical retirement after 20 years of service in the Air Force (Courtesy of Crystal and Eric Heideman).

"They're sporadic - you just have to watch for them," she said. "I just have to know when they're coming - they can come on when he's standing and I have to catch him, so he doesn't fall down."

Eric's drop foot condition also affects his balance, adding another reason for Crystal to keep an eye on him to make sure he doesn't fall.

He's been to specialty therapies and recently finished cognitive processing therapy (CPT), a specific type of evidence-based cognitive behavioral therapy that has been shown to be effective in treating PTSD, according to the National Institutes of Health. CPT involves helping individuals evaluate and change the upsetting thoughts they have from trauma.

"A lot of it is mental," she said. "They happen when he gets pretty stressed or confused, and with everything going on, he just can't handle it."

Sports Provide Freedom

Even though Eric is receptive to the care he receives and tries to remain positive, there are frequent bumps on the road.

He has embraced adaptive sports, allowing him to remain active and independent. He shoots archery and swims. He also enjoys riding his recumbent bike - a three-wheeled variant because he doesn't have the balance to ride a regular bike. Riding his bike helps his mood and puts him in a "really good spot for at least the first two-thirds of the day," Crystal said.

"If I can get him riding that bike every morning, it just starts his day off so much better".

He's also gotten into shooting with a precision air rifle. But because of the pain in his arms, he can't hold the weight of the rifle. "He has to use what they call a spring stand, which holds the weight of the rifle," she said.

And he pulls the trigger with his middle finger, "not his pointer finger because that has no feeling," she said.

Eric and Crystal used to enjoy paddle boarding, but he is no longer to do that, so the couple has begun tandem kayaking instead.

Despite the frequent bumps in the road, Crystal said, "they just keep trying."

"When we hit a roadblock, we find our way around it," she said.

She's thankful for the medical care Eric has access to.

"He's that poster child that doesn't just have the VA health insurance," she said. "He also has Medicare and TRICARE, so we have a lot of options."

You also may be interested in...

Article
Feb 9, 2024

Hard Times Lead to Passion to Serve Recovering Service Members

Hard Times Lead to Passion to Serve Recovering Service Members

For veteran Martin Del Rio, an Education and Employment Initiative and Operation Warfighter regional coordinator, the passion he has for his job and the recovering service members he serves comes directly from the turbulence of his own life experience.

Article Around MHS
Jan 11, 2024

How the U.S. Army Outfits Wounded Soldiers for Life After Recovery

Adaptive sports equipment, such as wheelchairs for rugby and basketball, are just a portion of the supply chain that soldiers in recovery use to thrive into their future as they overcome a wound, injury, or illness. (Photo by Mary Therese Griffin/Army Recovery Care Program)

There are many moving parts to the Army Recovery Care Program, not the least of which is adaptive reconditioning. This includes equipment and logistics for soldiers who want to recover and overcome their wounds, injury, or illness. “Part of our job is to help coaches, logistics folks, etc., work together to ensure our units and soldiers have the best ...

Article Around MHS
Dec 8, 2023

Are You Injury Prone?

Injuries are usually preventable in some way – they are rarely completely unavoidable accidents.  (graphic: Defense Public Health)

Do you know how many injuries you have had? Are there actions you can take to reduce your injury risk? Learn how to asses your injury susceptibility and the changes to reduce your injury risk and improve your physical performance.

Article Around MHS
Dec 4, 2023

Fort Campbell Soldiers' Innovation Helps Extremities Rehab for Injured Service Members

Commanding General, U.S. Army Medical Readiness Command, East, and Director, Defense Health Network East U.S. Army Brig. Gen. Lance Raney tests a simulated M-4 rifle charging handle that attaches to a strength-training machine to simulate real-life tasks for soldiers recovering from traumatic hand and upper extremity injuries. (Photo by Maria Christina Yager/Blanchfield Army Community Hospital)

A simulated M-4 rifle charging handle fashioned by an occupational therapy team at Blanchfield Army Community Hospital and refined by Fort Campbell’s EagleWerx Applied Tactical Innovation Center may gain broader use in other military hospitals and clinics after a senior Defense Health Agency official saw it demonstrated.

Article Around MHS
Nov 29, 2023

Green Beret Teams Up with the US Southern Command Warrior Care Program Care Coalition Competes in Department of Defenses Warrior Games Challenge and International Invictus Games

U.S. Army Sgt. 1st Class Jacob “Jake” Anthony competing in the 2023 Invictus Games held in Dusseldorf, Germany. (Courtesy photo)

Green Beret U.S. Army Sgt. 1st Class Jacob "Jake” Anthony was deployed to Afghanistan in 2005 on a mission to find a target. His team was breaching a door that turned out to be booby-trapped, resulting in an explosion that killed his teammate in front of him. Anthony would take shrapnel to the right frontal lobe to his brain and had to be initially ...

Topic
Nov 28, 2023

Warrior Care

The mission of the Office of Warrior Care Policy is to ensure wounded, ill, injured and transitioning Service members receive high quality care and seamless transition support through proactive leadership, responsive policy, effective oversight and interagency collaboration.

Video
Nov 17, 2023

Warrior Care: Healing Through Art

Warrior Care: Healing Through Art

Retired U.S. Air Force Maj. Robert Scoggins describes his experience using art to recover from PTSD and a traumatic brain injury. Scoggins art tells the story of his multiple suicide attempts and his journey to recovery. Scoggins, along with his art teacher, retired Air Force Staff Sgt. Greg Miller, displayed art at the Air Force Wounded Warrior Care ...

Article
Nov 14, 2023

Wounded Warriors Gather to Celebrate Day of Healing

Wounded Warriors Gather to Celebrate Day of Healing

The Day of Healing is an incredible showcase for the strength and resilience of our wounded warriors,” said Seileen Mullen, principal deputy assistant secretary of defense for health affairs. “The athletes, artists, musicians, and more coming together to share their stories of recovery is an inspirational reminder of why we celebrate Warrior Care and ...

Article Around MHS
Nov 13, 2023

We May be Wounded Warriors, But We Can Still Serve

Retired U.S. Army Staff Sgt Michael Johnson reflects on his time at Yale University through the Warrior Scholarship Program in June 2023. (Photo courtesy Michael Johnson)

Retired U.S. Army Staff Sgt Michael Johnson reflects on his time at the Fort Belvoir Soldier Recovery Unit. “I was at the Fort Belvoir SRU after hurting my leg on deployment in Poland. I had perpetual headaches while recuperating, which led to imaging that showed I had lesions on my brain and, ultimately, the diagnosis of multiple sclerosis.”

Skip subpage navigation
Refine your search
Last Updated: July 11, 2023
Follow us on Instagram Follow us on LinkedIn Follow us on Facebook Follow us on X Follow us on YouTube Sign up on GovDelivery