Back to Top Skip to main content Skip to sub-navigation

How MHS GENESIS will become essential to patients' health journey

Image of Dr. Robert Marshall, program director of the Department of Defense Clinical Informatics Fellowship at Madigan Army Medical Center. Dr. Robert Marshall is the program director of the Department of Defense Clinical Informatics Fellowship at Madigan Army Medical Center.

Recommended Content:

Health Readiness & Combat Support | Health Care Technology | MHS GENESIS Toolkit | Electronic Health Record: MHS GENESIS | MHS GENESIS

In 2017, the Military Health System started deploying MHS GENESIS, a new electronic health record, worldwide.

Ensuring proper training of both providers and patients is essential for the successful integration and sustainment of MHS GENESIS into MHS care.

To best prepare users to get the most out of MHS GENESIS, that training needs to include two key elements: peer training by local and regional experts in the new EHR; and leveraging data and insights obtained through clinical informatics.

Augmenting peer training with clinical informatics maximizes providers’ ability to learn best practices for using MHS GENESIS and pass them on to patients. Armed with such knowledge, both groups can more effectively increase readiness, improve access, improve care, and lower costs. The goal is to help providers spend more quality time with patients and improve transition to care throughout the MHS.

It is critically important to teach patients and caregivers how to take care of themselves because we have them in front of us less than 1% of the time. The other 99+% of the time, they are with their families and out in the community, so we must do all we can to get them to engage in healthy lifestyles. The best way to do that is with evidence-based education in which peer experts teach providers, providers teach patients, and patients use what they’ve learned to keep themselves healthier.

Peer Training

Research shows that adults retain information better from scenario-based and workflow-based training in one-to-one or small group settings.

Naturally, the best people to know the scenarios and workflows providers encounter in their specific roles are peers in the same. Experts in a particular aspect of MHS GENESIS can teach peers to consistently apply best practices for the EHR in their respective roles.

Peer training incorporates embedded clinical decision support at the point of care. These peer experts can share best practice templates, auto text, order sets, and similar tools across the enterprise and encourage user buy-in and adoption. This training teaches providers who are new to MHS GENESIS the proper decision-making process for diagnosis as well as treatment, improving care for patients.

Clinical Informatics

Teaching providers how to use MHS GENESIS is one part of helping the new system succeed. Another essential element is clinical informatics, which helps in teaching providers how to collect, analyze, and use EHR data to support improve efficiency and outcomes. It's critically important to ensure data integrity is as high as possible. If you have bad data, you make bad decisions, and none of us wants that.

Using better data to drive decisions helps improve clinical workflow, an area of significant interest and expertise for clinical informaticists and something important to train providers to do. It includes educating people on how to evaluate their current EHR workflow and training them how to eliminate waste and potentially dangerous actions.

The key is to teach optimal standardized workflow across the enterprise, which standardizes care across the enterprise. This improves outcomes.

Benefits

Peer experts who know clinical informatics can be a huge asset to their organizations by helping new and struggling users to better learn MHS GENESIS.

For providers, better training leads to better teamwork. Improved efficiency leads to more readable notes and improved care with less effort. Improved efficiency also increases job satisfaction, reduces burnout, and improves retention.

For patients, improved efficiency equals more face-to-face time with providers. Standardized documentation improves the quality of data in the EHR, which leads to more informed and effective care and better outcomes.

Biting the Bullet

Peer training backed by clinical informatics is a force multiplier that helps providers deliver care more efficiently.

MHS organizations need to “bite the bullet” and ensure peer experts have time and resources as part of their official job responsibilities to learn best practices, learn how to teach others, and actually teach them so everyone will use the system better. If all that is a collateral duty, if peer experts have to do it on their own time, it’s not going to happen.

Proper training on equipment required for a mission is essential for success in any environment, operational or garrison. MHS GENESIS has now been deployed at 74 MTF Commands spanning the entire United States and will be fully deployed to all MTFs by the end of 2023.

Dr. Robert Marshall is the program director of the Department of Defense Clinical Informatics Fellowship at Madigan Army Medical Center.

 

You also may be interested in...

DHA Program Supports Training Education of Future Medical Providers

Article
7/20/2022
Military personnel looking at display

The Clinical Investigations Program combines research and training to teach and develop the future clinicians of the Military Health System.

Recommended Content:

Health Readiness & Combat Support | Education & Training | Health Care Technology | Health Readiness & Combat Support

The Need for Speed Requires Intense Training

Article
7/18/2022
 Military personnel conducts routine ops in US 3rd Fleet

Tom Cruise has nothing on real military pilots and their training.

Recommended Content:

Health Readiness & Combat Support | Education & Training | Physical Fitness

DHA Leads NATO's Historical Medical Interoperability Exercise

Article
7/15/2022
Officers watch a presentation in a room.

The Defense Health Agency collaborated with NATO and partner organizations for CWIX 2022 held in Poland, 6-24 June.

Recommended Content:

Health Care Technology | Global Health Engagement | Building Partner Capacity and Interoperability

MHS Virtual Education Center Empowers Patients to Improve Outcomes

Article
7/14/2022
Army Col. (Dr.) Maria Molina provides insight on the latest MHS digital resource for patients.

The Defense Health Agency is developing the Virtual Education Center: A web-based library and communications platform that enables providers and patients to access, store, and use vetted MHS education resources more easily than ever before.

Recommended Content:

Electronic Health Record: MHS GENESIS | Ready Reliable Care | Health Care Technology | MHS GENESIS

Army Experts: Rabies Risk is Not Worth It

Article
7/5/2022
Army Experts: Rabies Risk is Not Worth It

Almost 60,000 people around the world die from rabies each year. Despite the common belief that rabid animals are easily identified by foaming at the mouth and aggressive behavior, infected animals may not look sick or act strangely.

Recommended Content:

Health Readiness & Combat Support | Public Health | Rabies

Final Days in Afghanistan: Lab Techs Stepped Up to Support Withdrawal

Article
6/30/2022
Final Days in Afghanistan Lab Techs Stepped Up to Support Withdrawal

“Prior to the attack, teams were preparing to leave the area. Suddenly, everything changed, and our main goal shifted from COVID-19 support to blood supply and triage.”

Recommended Content:

Health Readiness & Combat Support

How Drones Will Transform Battlefield Medicine – and Save Lives

Article
6/23/2022
Drones carrying fresh blood products to wounded troops on the front lines may be critical for military medicine in a conflict against a "near-peer" adversary.

Emerging technology may use drones to deliver blood products for wounded troops on the front lines of combat. That capability may be critical in a "near-peer" conflict.

Recommended Content:

Health Readiness & Combat Support

How Military Medicine Is Preparing for the Next Conflict

Article
6/8/2022
As the Pentagon prepares today’s force for a “near-peer” fight against a large military adversary, the Military Health System is challenged to provide life-saving support for large-scale and dispersed operations.

As the Pentagon prepares today’s force for a “near-peer” fight against a large military adversary, the Military Health System is challenged to provide life-saving support for large-scale and dispersed operations. That’s especially true for the medics supporting troops on the front lines.

Recommended Content:

Health Readiness & Combat Support | Health Care Technology | Education & Training | Medical Education and Training Campus

Army Doctor Earns Top Honors at Air Assault School at Fort Campbell

Article
6/3/2022
Army Doctor Earns Top Honors at Air Assault School at Fort Campbell

This Army doctor finished at the top of his class at the Air Assault School at Fort Campbell. It's a 10-day course that is both physically and academically challenging, teaching soldiers the foundations of heliborne operations to include troop transportation, sling loaded cargo and equipment transportation, medical and casualty evacuation operations, and air assault operations.

Recommended Content:

Health Readiness & Combat Support

Could a Therapy Dog Help with Your Dental Anxiety?

Article
6/2/2022
Air Force Brig. Gen. Goldie, a facility therapy dog at Walter Reed National Military Medical Center, helps reduce anxiety in a patient with complex dental conditions that require multiple appointments. The use of therapy dogs is part of an ongoing study with these patients.

A first-of-its-kind study at Walter Reed National Military Medical Center is researching whether using facility therapy dogs in dentists’ offices could reduce patient anxiety and improve outcomes for military dental treatment programs.

Recommended Content:

Health Readiness & Combat Support | Total Force Fitness

Tips for Military Parents Planning PCS Moves with Children

Article
6/2/2022
Moving can be hard on military families, especially on children. Moving to a new home, going to a new school, finding new friends – it can be unsettling for kids of any age. Yet there are things that service members can do to prepare for a permanent change of station move that can make for a smoother transition for the children.

Moving can be hard on military families, especially on children. Moving to a new home, going to a new school, finding new friends – it can be unsettling for kids of any age. Yet, there are things that service members can do to prepare for a permanent change of station move that can make for a smoother transition for the children.

Recommended Content:

Health Readiness & Combat Support | Total Force Fitness

Corneal Collagen Cross Linking in the Military a Game Changer

Article
5/27/2022
Corneal collagen cross-linking, known as CXL, the first and only treatment to date that is proven to stop Keratoconus, KCN, progression.

Corneal collagen cross-linking, known as CXL, the first and only treatment to date that is proven to stop Keratoconus, KCN, progression.

Recommended Content:

Health Readiness & Combat Support

Facility Dogs Play a Vital Role in Recovery for Patients Across the MHS

Article
5/27/2022
Luke is a German Shephard facility dog.

Each dog has his or her own rank, service, and uniform and is inducted in an enlistment or commissioning ceremony. Today, the Facility Dog Program at WRNMMC includes Sully, a yellow Lab who was former President George H.W. Bush’s service dog.

Recommended Content:

Our History | Health Readiness & Combat Support

After Leading Through the Pandemic, TRICARE Pharmacy Chief Retires

Article
5/27/2022
Pharmacy Services

How COVID-driven changes are improving the TRICARE Pharmacy System.

Recommended Content:

Health Readiness & Combat Support | Health Care Technology

How Health Care Providers Can Mitigate Burnout

Article
5/25/2022
U.S. Army Soldiers load a simulated patient on to a New Jersey National Guard UH-60L Black Hawk helicopter during a combat lifesaver course run by the Medical Simulation Training Center on Joint Base McGuire-Dix-Lakehurst, New Jersey, April 14, 2022.  (U.S. Air National Guard photo by Master Sgt. Matt Hecht)

“No one is immune to burnout. Healthcare providers are very good at rescuing others. We train for it and practice it daily. Unfortunately, we often do so at the expense of our own health and wellness.”

Recommended Content:

Total Force Fitness | Health Readiness & Combat Support
<< < 1 2 3 4 5  ... > >> 
Showing results 1 - 15 Page 1 of 13
Refine your search
Last Updated: June 22, 2022

DHA Address: 7700 Arlington Boulevard | Suite 5101 | Falls Church, VA | 22042-5101

Some documents are presented in Portable Document Format (PDF). A PDF reader is required for viewing. Download a PDF Reader or learn more about PDFs.