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Prime Enrollees , Region 12 Customer Service 2001 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 54 | 59 | 58 |
| CONUS MHS | 46 | 47 | 48 |
| Region 12 | 51 | 55 | 58 |
| 15th Med Grp-Hickam | 46 | 56 | 58 |
| NMCL Pearl Harbor | 60 | 52 | 70 |
| Tripler AMC | 51 | 56 | 57 |
| Source: 2001 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available  Download Page | |||
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