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Prime Enrollees , Europe Customer Service 2001 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 54 | 59 | 58 |
| CONUS MHS | 46 | 47 | 48 |
| Europe | 49 | 56 | 58 |
| 48th Med Grp-Lakenheath | 55 | 66 | 67 |
| 52nd Med Grp-Spangdahlem | 48 | 64 | 54 |
| 86th Med Grp-Ramstein | 56 | 64 | 60 |
| Heidelberg Meddac | 52 | 47 | 62 |
| Landstuhl Regional Medcen | 39 | 47 | 57 |
| Wuerzburg Meddac | *** | *** | 61 |
| Source: 2001 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available  Download Page | |||
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