Prime Enrollees , 2001 Composite Scores, Asia


Prime Enrollees , Asia 2001 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	74	77	90	89	57	83	59	68	72	73	87
CONUS MHS	78	66	69	86	85	47	74	47	55	64	64	85
Asia	76	65	67	86	85	48	64	47	51	55	63	83
121st Gen Hosp-Seoul	73	56	59	81	83	44	*******	39	42	55	62	83
18th Med Grp-Kadena AB	81	75	72	89	86	59	*******	54	54	49	68	87
374th Med Grp-Yokota AB	82	70	73	90	92	*******	*******	55	59	53	71	86
51st Med Grp-Osan AB	76	63	71	91	85	39	*******	44	52	45	71	81
NH Guam-Agana	79	79	69	83	89	54	*******	50	54	68	55	83
NH Okinawa	75	67	67	84	82	54	*******	47	54	61	63	75
NH Yokosuka	77	65	72	88	86	46	*******	48	53	47	57	83
Source: 2001 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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