Prime Enrollees , 2001 Composite Scores, Region 4


Prime Enrollees , Region 4 2001 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	74	77	90	89	57	83	59	68	72	73	87
CONUS MHS	78	66	69	86	85	47	74	47	55	64	64	85
Region 4	80	67	71	89	87	50	76	48	58	64	65	86
16th Med Gr-Hurlburt Field	80	67	69	89	86	50	77	47	56	60	62	87
325th Med Grp-Tyndall	79	67	67	84	84	56	84	49	53	66	64	85
42nd Med Grp-Maxwell	83	71	73	90	89	54	79	47	61	71	72	89
81st Med Grp-Keesler	80	67	70	87	85	56	81	52	57	64	69	85
96th Med Grp-Eglin	81	70	69	93	87	50	77	53	61	61	61	85
Fox AHC	79	66	66	87	85	51	79	45	52	69	62	88
Lyster ACH	81	69	73	87	85	46	80	47	55	73	71	90
NH Pensacola	82	70	75	89	86	54	80	52	58	63	69	86
Out of Catchment Region 04	79	62	71	90	90	44	72	37	58	64	62	87
Source: 2001 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users