Prime Enrollees , 2001 Composite Scores, Region 5


Prime Enrollees , Region 5 2001 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	74	77	90	89	57	83	59	68	72	73	87
CONUS MHS	78	66	69	86	85	47	74	47	55	64	64	85
Region 5	76	64	68	86	83	40	66	40	54	62	64	84
375th Med Grp-Scott	81	70	76	91	88	46	72	49	63	57	68	85
74th Med Grp-Wright-Patt	85	78	77	92	91	45	57	52	69	68	70	90
Blanchfield ACH	72	63	65	77	78	47	76	40	48	66	67	76
Ireland ACH	74	61	60	81	82	39	65	43	47	61	66	82
NH Great Lakes	75	62	61	87	81	40	70	39	52	74	55	84
Out of Catchment Region 05	75	57	72	89	85	31	59	26	52	55	61	88
Source: 2001 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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