Return to Main Page        Help
Prime Enrollees , Region 6
2001 Composite Scores
  Total Score Ease of Access Communication and Customer Service Ratings Prevention
  Total Getting Needed Care Getting Care Quickly Courteous and Helpful Office Staff How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care
Trends  
Benchmark NA 74 77 90 89 57 83 59 68 72 73 87
CONUS MHS 78 66 69 86 85 47 74 47 55 64 64 85
Region 6 80 67 68 86 86 49 81 50 58 61 67 85
12th Med Grp-Randolph 82 69 66 88 89 56 83 53 60 67 71 89
2nd Med Grp-Barksdale 82 71 71 92 90 54 78 49 64 67 73 85
314th Med Grp-Little Rock 83 69 71 90 87 58 80 53 61 62 75 89
59th Med Wing-Lackland 84 71 70 89 90 48 88 59 65 67 72 87
72nd Med Grp-Tinker 80 66 74 88 83 48 81 52 55 60 72 86
7th Med Grp-Dyess 78 69 68 81 81 55 81 48 55 70 67 83
82nd Med Grp-Sheppard 81 69 65 87 86 56 76 50 56 60 68 91
Bayne-Jones ACH 75 69 60 79 82 58 84 46 45 57 61 82
Brooke AMC 83 69 71 83 87 48 81 54 60 68 73 92
Darnall ACH 75 62 64 85 83 44 77 49 54 62 59 78
NH Corpus Christi 82 69 70 87 87 58 86 52 58 69 61 89
Out of Catchment Region 06 78 62 71 86 85 44 80 41 57 52 67 86
Reynolds ACH 77 63 66 82 82 52 88 51 55 61 63 83
Source: 2001 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates significance not available
Download Page
Return to Main Page   Help
Click below to view this table by other groups
 Prime Enrollees   Enrollees with Military PCM   Active Duty   All Users