Prime Enrollees , 2001 Composite Scores, Region 9


Prime Enrollees , Region 9 2001 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	74	77	90	89	57	83	59	68	72	73	87
CONUS MHS	78	66	69	86	85	47	74	47	55	64	64	85
Region 9	78	66	68	84	85	52	74	53	55	65	61	83
30th Med Grp-Vandenberg	83	75	74	89	89	64	87	52	61	62	63	87
61st Med Squad-Los Angeles	83	70	74	92	91	54	76	48	56	66	59	90
95th Med Grp-Edwards	76	60	64	83	83	48	78	42	53	54	68	85
NH Camp Pendleton	78	68	70	85	86	54	68	55	51	66	60	80
NH Twentynine Palms	81	73	76	85	87	55	86	61	58	75	65	78
NMC San Diego	78	64	65	82	83	51	72	53	55	63	60	85
Weed ACH	77	64	70	91	88	54	68	46	52	60	57	81
Source: 2001 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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