Prime Enrollees , 2001 Composite Scores, Region 10


Prime Enrollees , Region 10 2001 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	74	77	90	89	57	83	59	68	72	73	87
CONUS MHS	78	66	69	86	85	47	74	47	55	64	64	85
Region 10	80	67	71	89	87	51	77	50	53	65	63	85
60th Med Grp-Travis	81	69	70	90	88	55	74	50	55	64	59	88
NH LeMoore	81	70	73	87	89	58	85	62	56	72	68	80
Source: 2001 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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