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Enrollees with Military PCM , Region 1
Courteous and Helpful Office Staff
2001
  Courteous and Respectful Helpful
Benchmark 93 87
CONUS MHS 89 82
Region 1 90 82
305th Med Grp-McGuire 92 84
436th Med Grp-Dover 93 87
66th Med Grp-Hanscom 98 87
89th Med Grp-Andrews 90 87
Dewitt ACH 90 82
Guthrie AHC 91 80
Keller ACH 94 83
Kimbrough ACC-Ft Meade 90 82
NACC Groton 92 85
NACC Newport 92 90
NACC Portsmouth NH 97 90
NMCL Quantico 87 76
NNMC Bethesda 92 82
Out of Catchment Region 01 81 72
Walter Reed AMC 89 83
Source: 2001 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates significance not available
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