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Enrollees with Military PCM , Region 11 Courteous and Helpful Office Staff 2001 |
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| Courteous and Respectful | Helpful | |
| Benchmark | 93 | 87 |
| CONUS MHS | 89 | 82 |
| Region 11 | 91 | 83 |
| 92nd Med Grp-Fairchild | 96 | 89 |
| Madigan AMC | 92 | 83 |
| NH Bremerton | 90 | 82 |
| NH Oak Harbor | 92 | 81 |
| Source: 2001 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available  Download Page | ||
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