Enrollees with Military PCM , 2001 Composite Scores, Region 3


Enrollees with Military PCM , Region 3 2001 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	74	77	90	89	57	83	59	68	72	73	87
CONUS MHS	78	67	68	86	85	47	73	47	55	64	63	85
Region 3	77	67	67	85	84	49	76	48	53	63	59	83
20th Med Grp-Shaw	78	69	72	87	82	47	75	41	54	68	68	85
45th Med Grp-Patrick	81	68	67	88	83	56	80	51	57	66	59	91
6th Med Grp-MacDill	74	58	62	85	85	47	81	41	50	49	54	80
78th Med Grp-Robins	77	65	61	87	84	43	80	40	51	66	61	86
Eisenhower AMC	79	73	74	82	87	51	70	44	52	62	70	87
Martin ACH	75	69	62	76	83	58	78	49	50	57	64	81
Moncrief ACH	79	70	72	83	86	43	76	55	55	69	64	84
NH Beaufort	80	70	76	86	85	53	78	48	60	73	64	85
NH Charleston	76	66	67	84	79	48	77	44	47	74	62	84
NH Jacksonville	79	72	71	91	84	48	79	55	60	71	46	81
Out of Catchment Region 03	78	*******	*******	*******	*******	*******	*******	*******	*******	*******	*******	84
Winn ACH	72	58	57	83	79	48	72	45	46	57	53	79
Source: 2001 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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