Enrollees with Military PCM , 2001 Composite Scores, Region 6


Enrollees with Military PCM , Region 6 2001 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	74	77	90	89	57	83	59	68	72	73	87
CONUS MHS	78	67	68	86	85	47	73	47	55	64	63	85
Region 6	79	67	67	86	86	49	79	51	57	62	65	85
12th Med Grp-Randolph	82	68	65	88	88	55	83	52	59	67	71	89
2nd Med Grp-Barksdale	82	70	71	92	90	53	77	49	63	66	72	85
314th Med Grp-Little Rock	83	69	71	90	87	57	80	53	60	61	74	89
59th Med Wing-Lackland	84	71	69	89	90	49	88	59	64	67	72	88
72nd Med Grp-Tinker	80	66	74	88	83	47	81	52	55	60	72	86
7th Med Grp-Dyess	77	69	68	81	81	54	80	47	55	69	66	83
82nd Med Grp-Sheppard	81	68	65	87	85	56	74	49	55	59	65	91
Bayne-Jones ACH	74	68	58	78	81	57	83	45	42	54	57	83
Brooke AMC	82	69	71	82	86	47	81	55	59	67	71	92
Darnall ACH	73	62	63	84	82	41	74	47	52	62	55	76
NH Corpus Christi	82	69	70	87	87	57	86	51	57	69	61	89
Out of Catchment Region 06	76	*******	*******	*******	*******	*******	*******	34	*******	*******	*******	82
Reynolds ACH	76	63	65	81	81	53	88	51	53	62	61	82
Source: 2001 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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