Enrollees with Military PCM , Customer Service , Region 6


Enrollees with Military PCM , Region 6 Customer Service 2001
	Problem Finding/Understanding Written Material	Problem Getting Help from Customer Service	Problem with Paperwork
Benchmark	54	59	58
CONUS MHS	46	47	48
Region 6	46	53	47
12th Med Grp-Randolph	52	62	51
2nd Med Grp-Barksdale	53	55	51
314th Med Grp-Little Rock	51	62	58
59th Med Wing-Lackland	50	46	51
72nd Med Grp-Tinker	47	53	42
7th Med Grp-Dyess	45	56	62
82nd Med Grp-Sheppard	55	55	59
Bayne-Jones ACH	51	62	57
Brooke AMC	46	52	44
Darnall ACH	41	44	39
NH Corpus Christi	58	57	57
Out of Catchment Region 06	*******	*******	*******
Reynolds ACH	47	61	51
Source: 2001 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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