Enrollees with Military PCM , 2001 Composite Scores, Region 7/8


Enrollees with Military PCM , Region 7/8 2001 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	74	77	90	89	57	83	59	68	72	73	87
CONUS MHS	78	67	68	86	85	47	73	47	55	64	63	85
Region 7/8	80	69	72	88	86	50	76	49	58	64	67	86
10th Med Grp-USAF Academy	78	66	67	85	84	49	79	46	56	53	67	86
22nd Med Grp-McConnell	85	78	78	93	90	55	74	54	66	70	75	87
28th Med Grp-Ellsworth	75	66	69	84	81	43	62	33	52	55	68	85
341st Med Grp-Malmstrom	88	77	79	94	94	62	78	61	70	60	83	90
355th Med Gr-Davis Monthan	83	71	82	91	89	51	81	50	62	68	64	88
366th Med Gr-Mountain Home	81	67	74	92	90	46	64	43	60	69	70	86
377th Med Grp-Kirtland	78	68	67	86	83	43	63	46	53	70	62	87
509th Med Grp-Whiteman	86	78	78	93	91	49	85	56	67	61	81	87
55th Med Grp-Offutt	82	74	78	89	86	51	77	51	60	73	65	86
56th Med Grp-Luke	85	69	80	92	89	49	83	57	71	73	61	89
75th Med Grp-Hill	79	69	73	86	86	39	55	43	59	72	71	84
90th Med Grp-F.E. Warren	80	69	70	89	86	56	85	52	53	55	72	86
99th Med Grp-O'Callaghan	83	72	74	90	87	61	83	62	59	70	61	87
Evans ACH	78	66	67	83	82	53	76	48	54	58	68	85
Irwin ACH	76	65	73	86	82	46	73	47	48	53	65	81
L. Wood ACH	81	71	73	86	85	54	87	57	59	62	61	86
Munson AHC	80	69	71	86	86	45	69	46	57	69	66	88
Out of Catchment Region 08	78	62	73	95	91	*******	69	34	56	64	*******	83
R W Bliss AHC	76	65	74	87	83	55	84	43	47	57	66	81
William Beaumont AMC	80	65	64	85	83	57	87	54	55	69	74	87
Source: 2001 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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