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Enrollees with Military PCM , Region 7/8
Courteous and Helpful Office Staff
2001
  Courteous and Respectful Helpful
Benchmark 93 87
CONUS MHS 89 82
Region 7/8 92 84
10th Med Grp-USAF Academy 90 80
22nd Med Grp-McConnell 95 91
28th Med Grp-Ellsworth 86 82
341st Med Grp-Malmstrom 97 92
355th Med Gr-Davis Monthan 94 88
366th Med Gr-Mountain Home 95 90
377th Med Grp-Kirtland 90 81
509th Med Grp-Whiteman 98 88
55th Med Grp-Offutt 93 84
56th Med Grp-Luke 95 88
75th Med Grp-Hill 90 82
90th Med Grp-F.E. Warren 92 85
99th Med Grp-O'Callaghan 91 88
Evans ACH 90 77
Irwin ACH 90 82
L. Wood ACH 87 85
Munson AHC 90 83
Out of Catchment Region 08 97 93
R W Bliss AHC 90 83
William Beaumont AMC 89 81
Source: 2001 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates significance not available
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