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Enrollees with Military PCM , Region 9 Customer Service 2001 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 54 | 59 | 58 |
| CONUS MHS | 46 | 47 | 48 |
| Region 9 | 49 | 51 | 56 |
| 30th Med Grp-Vandenberg | 65 | 59 | 67 |
| 61st Med Squad-Los Angeles | 50 | 57 | 53 |
| 95th Med Grp-Edwards | 42 | 50 | 53 |
| NH Camp Pendleton | 47 | 52 | 61 |
| NH Twentynine Palms | 65 | 54 | 44 |
| NMC San Diego | 46 | 49 | 53 |
| Weed ACH | 48 | 52 | 57 |
| Source: 2001 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available  Download Page | |||
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