Enrollees with Civilian PCM , Getting Care Quickly , All Regions


Enrollees with Civilian PCM , All Regions Getting Care Quickly 2001
	Advice over Telephone	Wait for Routine Visit	Wait for Urgent Care	Wait More than 15 Minutes Past Appointment
Benchmark	83	78	84	63
CONUS MHS	79	77	79	58
Region 1	83	77	80	69
Region 2	83	74	76	62
Region 3	75	77	79	51
Region 4	84	78	79	48
Region 5	86	76	87	58
Region 6	78	78	75	53
Region 7/8	80	78	81	72
Region 9	75	77	73	56
Region 10	75	76	86	61
Region 11	78	78	75	75
Region 12	80	74	92	57
Europe	*******	*******	*******	*******
Asia	*******	*******	*******	*******
Latin America	*******	*******	*******	*******
Alaska	*******	*******	*******	*******
Source: 2001 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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