Enrollees with Civilian PCM , How Well Doctors Communicate , All Regions


Enrollees with Civilian PCM , All Regions How Well Doctors Communicate 2001
	Listens Carefully	Explains so You can Understand	Shows Respect	Spends Time with You
Benchmark	89	92	91	83
CONUS MHS	88	91	89	80
Region 1	88	89	87	82
Region 2	81	92	89	80
Region 3	83	86	86	74
Region 4	91	92	91	83
Region 5	89	94	92	81
Region 6	86	90	88	78
Region 7/8	90	93	90	84
Region 9	90	93	91	82
Region 10	88	90	91	81
Region 11	90	93	91	86
Region 12	95	94	89	77
Europe	*******	*******	*******	*******
Asia	*******	*******	*******	*******
Latin America	*******	*******	*******	*******
Alaska	*******	*******	*******	*******
Source: 2001 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Enrollees with Civilian PCM Standard/Extra Users Active Duty Active Duty Dependents Retirees and Dependents All Users